3228 lines
108 KiB
PHP
3228 lines
108 KiB
PHP
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<?php
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/*
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+--------------------------------------------------------------------+
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| CiviCRM version 4.7 |
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+--------------------------------------------------------------------+
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| Copyright CiviCRM LLC (c) 2004-2017 |
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+--------------------------------------------------------------------+
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| This file is a part of CiviCRM. |
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| CiviCRM is free software; you can copy, modify, and distribute it |
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| under the terms of the GNU Affero General Public License |
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| Version 3, 19 November 2007 and the CiviCRM Licensing Exception. |
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| |
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| CiviCRM is distributed in the hope that it will be useful, but |
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| WITHOUT ANY WARRANTY; without even the implied warranty of |
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| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
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| See the GNU Affero General Public License for more details. |
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| |
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| You should have received a copy of the GNU Affero General Public |
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| License and the CiviCRM Licensing Exception along |
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| with this program; if not, contact CiviCRM LLC |
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| at info[AT]civicrm[DOT]org. If you have questions about the |
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| GNU Affero General Public License or the licensing of CiviCRM, |
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| see the CiviCRM license FAQ at http://civicrm.org/licensing |
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+--------------------------------------------------------------------+
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*/
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/**
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*
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* @package CRM
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* @copyright CiviCRM LLC (c) 2004-2017
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*/
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/**
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* This class contains the functions for Case Management.
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*/
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class CRM_Case_BAO_Case extends CRM_Case_DAO_Case {
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/**
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* Static field for all the case information that we can potentially export.
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*
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* @var array
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*/
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static $_exportableFields = NULL;
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/**
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* Class constructor.
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*/
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public function __construct() {
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parent::__construct();
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}
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/**
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* Is CiviCase enabled?
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*
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* @return bool
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*/
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public static function enabled() {
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$config = CRM_Core_Config::singleton();
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return in_array('CiviCase', $config->enableComponents);
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}
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/**
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* Create a case object.
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*
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* The function extracts all the params it needs to initialize the create a
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* case object. the params array could contain additional unused name/value
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* pairs
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*
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* @param array $params
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* (reference ) an assoc array of name/value pairs.
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*
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* @return CRM_Case_BAO_Case
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*/
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public static function add(&$params) {
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$caseDAO = new CRM_Case_DAO_Case();
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$caseDAO->copyValues($params);
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$result = $caseDAO->save();
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$caseDAO->find(TRUE); // Get other case values (required by XML processor), this adds to $result array
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return $result;
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}
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/**
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* Takes an associative array and creates a case object.
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*
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* @param array $params
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* (reference) an assoc array of name/value pairs.
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*
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* @return CRM_Case_BAO_Case
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*/
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public static function &create(&$params) {
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// CRM-20958 - These fields are managed by MySQL triggers. Watch out for clients resaving stale timestamps.
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unset($params['created_date']);
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unset($params['modified_date']);
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$transaction = new CRM_Core_Transaction();
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if (!empty($params['id'])) {
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CRM_Utils_Hook::pre('edit', 'Case', $params['id'], $params);
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}
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else {
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CRM_Utils_Hook::pre('create', 'Case', NULL, $params);
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}
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$case = self::add($params);
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if (!empty($params['custom']) &&
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is_array($params['custom'])
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) {
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CRM_Core_BAO_CustomValueTable::store($params['custom'], 'civicrm_case', $case->id);
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}
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if (is_a($case, 'CRM_Core_Error')) {
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$transaction->rollback();
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return $case;
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}
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if (!empty($params['id'])) {
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CRM_Utils_Hook::post('edit', 'Case', $case->id, $case);
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}
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else {
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CRM_Utils_Hook::post('create', 'Case', $case->id, $case);
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}
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$transaction->commit();
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//we are not creating log for case
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//since case log can be tracked using log for activity.
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return $case;
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}
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/**
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* Process case activity add/delete
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* takes an associative array and
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*
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* @param array $params
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* (reference ) an assoc array of name/value pairs.
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*
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*/
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public static function processCaseActivity(&$params) {
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$caseActivityDAO = new CRM_Case_DAO_CaseActivity();
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$caseActivityDAO->activity_id = $params['activity_id'];
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$caseActivityDAO->case_id = $params['case_id'];
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$caseActivityDAO->find(TRUE);
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$caseActivityDAO->save();
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}
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/**
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* Get the case subject for Activity.
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*
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* @param int $activityId
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* Activity id.
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*
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* @return string|null
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*/
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public static function getCaseSubject($activityId) {
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$caseActivity = new CRM_Case_DAO_CaseActivity();
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$caseActivity->activity_id = $activityId;
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if ($caseActivity->find(TRUE)) {
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return CRM_Core_DAO::getFieldValue('CRM_Case_BAO_Case', $caseActivity->case_id, 'subject');
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}
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return NULL;
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}
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/**
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* Get the case type.
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*
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* @param int $caseId
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* @param string $colName
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*
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* @return string
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* case type
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*/
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public static function getCaseType($caseId, $colName = 'title') {
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$query = "
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SELECT civicrm_case_type.{$colName} FROM civicrm_case
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LEFT JOIN civicrm_case_type ON
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civicrm_case.case_type_id = civicrm_case_type.id
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WHERE civicrm_case.id = %1";
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$queryParams = array(1 => array($caseId, 'Integer'));
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return CRM_Core_DAO::singleValueQuery($query, $queryParams);
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}
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/**
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* Delete the record that are associated with this case.
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* record are deleted from case
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*
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* @param int $caseId
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* Id of the case to delete.
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*
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* @param bool $moveToTrash
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*
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* @return bool
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* is successful
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*/
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public static function deleteCase($caseId, $moveToTrash = FALSE) {
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CRM_Utils_Hook::pre('delete', 'Case', $caseId, CRM_Core_DAO::$_nullArray);
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//delete activities
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$activities = self::getCaseActivityDates($caseId);
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if ($activities) {
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foreach ($activities as $value) {
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CRM_Activity_BAO_Activity::deleteActivity($value, $moveToTrash);
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}
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}
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if (!$moveToTrash) {
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$transaction = new CRM_Core_Transaction();
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}
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$case = new CRM_Case_DAO_Case();
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$case->id = $caseId;
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if (!$moveToTrash) {
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$result = $case->delete();
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$transaction->commit();
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}
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else {
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$result = $case->is_deleted = 1;
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$case->save();
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}
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if ($result) {
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// CRM-7364, disable relationships
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self::enableDisableCaseRelationships($caseId, FALSE);
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CRM_Utils_Hook::post('delete', 'Case', $caseId, $case);
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// remove case from recent items.
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$caseRecent = array(
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'id' => $caseId,
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'type' => 'Case',
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);
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CRM_Utils_Recent::del($caseRecent);
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return TRUE;
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}
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return FALSE;
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}
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/**
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* Enable disable case related relationships.
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*
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* @param int $caseId
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* Case id.
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* @param bool $enable
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* Action.
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*/
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public static function enableDisableCaseRelationships($caseId, $enable) {
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$contactIds = self::retrieveContactIdsByCaseId($caseId);
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if (!empty($contactIds)) {
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foreach ($contactIds as $cid) {
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$roles = self::getCaseRoles($cid, $caseId);
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if (!empty($roles)) {
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$relationshipIds = implode(',', array_keys($roles));
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$enable = (int) $enable;
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$query = "UPDATE civicrm_relationship SET is_active = {$enable}
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WHERE id IN ( {$relationshipIds} )";
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CRM_Core_DAO::executeQuery($query);
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}
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}
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}
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}
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/**
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* Retrieve contact_id by case_id.
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*
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* @param int $caseId
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* ID of the case.
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*
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* @param int $contactID
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*
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* @return array
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*/
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public static function retrieveContactIdsByCaseId($caseId, $contactID = NULL) {
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$caseContact = new CRM_Case_DAO_CaseContact();
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$caseContact->case_id = $caseId;
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$caseContact->find();
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$contactArray = array();
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// FIXME: Why does this return a 1-based array?
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$count = 1;
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while ($caseContact->fetch()) {
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if ($contactID != $caseContact->contact_id) {
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$contactArray[$count] = $caseContact->contact_id;
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$count++;
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}
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}
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return $contactArray;
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}
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/**
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* Look up a case using an activity ID.
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*
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* @param int $activityId
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*
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* @return int, case ID
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*/
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public static function getCaseIdByActivityId($activityId) {
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$originalId = CRM_Core_DAO::singleValueQuery(
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'SELECT original_id FROM civicrm_activity WHERE id = %1',
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array('1' => array($activityId, 'Integer'))
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);
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$caseId = CRM_Core_DAO::singleValueQuery(
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'SELECT case_id FROM civicrm_case_activity WHERE activity_id in (%1,%2)',
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array(
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'1' => array($activityId, 'Integer'),
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'2' => array($originalId ? $originalId : $activityId, 'Integer'),
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)
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);
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return $caseId;
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}
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/**
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* Retrieve contact names by caseId.
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*
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* @param int $caseId
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* ID of the case.
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*
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* @return array
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*/
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public static function getContactNames($caseId) {
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$contactNames = array();
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if (!$caseId) {
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return $contactNames;
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}
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$query = "
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SELECT contact_a.sort_name name,
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contact_a.display_name as display_name,
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contact_a.id cid,
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contact_a.birth_date as birth_date,
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ce.email as email,
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cp.phone as phone
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FROM civicrm_contact contact_a
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LEFT JOIN civicrm_case_contact ON civicrm_case_contact.contact_id = contact_a.id
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LEFT JOIN civicrm_email ce ON ( ce.contact_id = contact_a.id AND ce.is_primary = 1)
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LEFT JOIN civicrm_phone cp ON ( cp.contact_id = contact_a.id AND cp.is_primary = 1)
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WHERE civicrm_case_contact.case_id = %1
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ORDER BY civicrm_case_contact.id";
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$dao = CRM_Core_DAO::executeQuery($query,
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array(1 => array($caseId, 'Integer'))
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);
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while ($dao->fetch()) {
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$contactNames[$dao->cid]['contact_id'] = $dao->cid;
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$contactNames[$dao->cid]['sort_name'] = $dao->name;
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$contactNames[$dao->cid]['display_name'] = $dao->display_name;
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$contactNames[$dao->cid]['email'] = $dao->email;
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$contactNames[$dao->cid]['phone'] = $dao->phone;
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$contactNames[$dao->cid]['birth_date'] = $dao->birth_date;
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$contactNames[$dao->cid]['role'] = ts('Client');
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}
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return $contactNames;
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}
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|||
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|
|||
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/**
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|||
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* Retrieve case_id by contact_id.
|
|||
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*
|
|||
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* @param int $contactID
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* @param bool $includeDeleted
|
|||
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* Include the deleted cases in result.
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|||
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* @param null $caseType
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|||
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*
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|||
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* @return array
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|||
|
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*/
|
|||
|
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public static function retrieveCaseIdsByContactId($contactID, $includeDeleted = FALSE, $caseType = NULL) {
|
|||
|
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$query = "
|
|||
|
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SELECT ca.id as id
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|||
|
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FROM civicrm_case_contact cc
|
|||
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INNER JOIN civicrm_case ca ON cc.case_id = ca.id
|
|||
|
|
";
|
|||
|
|
if (isset($caseType)) {
|
|||
|
|
$query .=
|
|||
|
|
"INNER JOIN civicrm_case_type ON civicrm_case_type.id = ca.case_type_id
|
|||
|
|
WHERE cc.contact_id = %1 AND civicrm_case_type.name = '{$caseType}'";
|
|||
|
|
}
|
|||
|
|
if (!isset($caseType)) {
|
|||
|
|
$query .= "WHERE cc.contact_id = %1";
|
|||
|
|
}
|
|||
|
|
if (!$includeDeleted) {
|
|||
|
|
$query .= " AND ca.is_deleted = 0";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$params = array(1 => array($contactID, 'Integer'));
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $params);
|
|||
|
|
|
|||
|
|
$caseArray = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$caseArray[] = $dao->id;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$dao->free();
|
|||
|
|
return $caseArray;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* @param string $type
|
|||
|
|
* @param int $userID
|
|||
|
|
* @param string $condition
|
|||
|
|
*
|
|||
|
|
* @return string
|
|||
|
|
*/
|
|||
|
|
public static function getCaseActivityQuery($type = 'upcoming', $userID = NULL, $condition = NULL) {
|
|||
|
|
if (!$userID) {
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$userID = $session->get('userID');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query = "SELECT
|
|||
|
|
civicrm_case.id as case_id,
|
|||
|
|
civicrm_case.subject as case_subject,
|
|||
|
|
civicrm_contact.id as contact_id,
|
|||
|
|
civicrm_contact.sort_name as sort_name,
|
|||
|
|
civicrm_phone.phone as phone,
|
|||
|
|
civicrm_contact.contact_type as contact_type,
|
|||
|
|
civicrm_contact.contact_sub_type as contact_sub_type,
|
|||
|
|
t_act.activity_type_id,
|
|||
|
|
c_type.title as case_type,
|
|||
|
|
civicrm_case.case_type_id as case_type_id,
|
|||
|
|
cov_status.label as case_status,
|
|||
|
|
cov_status.label as case_status_name,
|
|||
|
|
t_act.status_id,
|
|||
|
|
civicrm_case.start_date as case_start_date,
|
|||
|
|
case_relation_type.label_b_a as case_role, ";
|
|||
|
|
|
|||
|
|
if ($type == 'upcoming') {
|
|||
|
|
$query .= "
|
|||
|
|
t_act.desired_date as case_scheduled_activity_date,
|
|||
|
|
t_act.id as case_scheduled_activity_id,
|
|||
|
|
t_act.act_type_name as case_scheduled_activity_type_name,
|
|||
|
|
t_act.act_type AS case_scheduled_activity_type ";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'recent') {
|
|||
|
|
$query .= "
|
|||
|
|
t_act.desired_date as case_recent_activity_date,
|
|||
|
|
t_act.id as case_recent_activity_id,
|
|||
|
|
t_act.act_type_name as case_recent_activity_type_name,
|
|||
|
|
t_act.act_type AS case_recent_activity_type ";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'any') {
|
|||
|
|
$query .= "
|
|||
|
|
t_act.desired_date as case_activity_date,
|
|||
|
|
t_act.id as case_activity_id,
|
|||
|
|
t_act.act_type_name as case_activity_type_name,
|
|||
|
|
t_act.act_type AS case_activity_type ";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query .= " FROM civicrm_case
|
|||
|
|
INNER JOIN civicrm_case_contact ON civicrm_case.id = civicrm_case_contact.case_id
|
|||
|
|
INNER JOIN civicrm_contact ON civicrm_case_contact.contact_id = civicrm_contact.id ";
|
|||
|
|
|
|||
|
|
if ($type == 'upcoming') {
|
|||
|
|
// This gets the earliest activity per case that's scheduled within 14 days from now.
|
|||
|
|
// Note we have an inner select to get the min activity id in order to remove duplicates in case there are two with the same datetime.
|
|||
|
|
// In this case we don't really care which one, so min(id) works.
|
|||
|
|
// optimized in CRM-11837
|
|||
|
|
$query .= " INNER JOIN
|
|||
|
|
(
|
|||
|
|
SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
|
|||
|
|
FROM (
|
|||
|
|
SELECT *
|
|||
|
|
FROM (
|
|||
|
|
SELECT *
|
|||
|
|
FROM civicrm_view_case_activity_upcoming
|
|||
|
|
ORDER BY activity_date_time ASC, id ASC
|
|||
|
|
) AS upcomingOrdered
|
|||
|
|
) AS act
|
|||
|
|
LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
|
|||
|
|
LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
|
|||
|
|
) AS t_act
|
|||
|
|
";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'recent') {
|
|||
|
|
// Similarly, the most recent activity in the past 14 days, and exclude scheduled.
|
|||
|
|
//improve query performance - CRM-10598
|
|||
|
|
$query .= " INNER JOIN
|
|||
|
|
(
|
|||
|
|
SELECT case_id, act.id, activity_date_time AS desired_date, activity_type_id, status_id, aov.name AS act_type_name, aov.label AS act_type
|
|||
|
|
FROM (
|
|||
|
|
SELECT *
|
|||
|
|
FROM (
|
|||
|
|
SELECT *
|
|||
|
|
FROM civicrm_view_case_activity_recent
|
|||
|
|
ORDER BY activity_date_time DESC, id ASC
|
|||
|
|
) AS recentOrdered
|
|||
|
|
) AS act
|
|||
|
|
LEFT JOIN civicrm_option_group aog ON aog.name='activity_type'
|
|||
|
|
LEFT JOIN civicrm_option_value aov ON ( aov.option_group_id = aog.id AND aov.value = act.activity_type_id )
|
|||
|
|
) AS t_act ";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'any') {
|
|||
|
|
$query .= " LEFT JOIN
|
|||
|
|
(
|
|||
|
|
SELECT ca4.case_id, act4.id AS id, act4.activity_date_time AS desired_date, act4.activity_type_id, act4.status_id, aov.name AS act_type_name, aov.label AS act_type
|
|||
|
|
FROM civicrm_activity act4
|
|||
|
|
LEFT JOIN civicrm_case_activity ca4
|
|||
|
|
ON ca4.activity_id = act4.id
|
|||
|
|
AND act4.is_current_revision = 1
|
|||
|
|
LEFT JOIN civicrm_option_group aog
|
|||
|
|
ON aog.name='activity_type'
|
|||
|
|
LEFT JOIN civicrm_option_value aov
|
|||
|
|
ON aov.option_group_id = aog.id
|
|||
|
|
AND aov.value = act4.activity_type_id
|
|||
|
|
) AS t_act";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query .= "
|
|||
|
|
ON t_act.case_id = civicrm_case.id
|
|||
|
|
LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = civicrm_contact.id AND civicrm_phone.is_primary=1)
|
|||
|
|
LEFT JOIN civicrm_relationship case_relationship
|
|||
|
|
ON ( case_relationship.contact_id_a = civicrm_case_contact.contact_id AND case_relationship.contact_id_b = {$userID}
|
|||
|
|
AND case_relationship.case_id = civicrm_case.id )
|
|||
|
|
|
|||
|
|
LEFT JOIN civicrm_relationship_type case_relation_type
|
|||
|
|
ON ( case_relation_type.id = case_relationship.relationship_type_id
|
|||
|
|
AND case_relation_type.id = case_relationship.relationship_type_id )
|
|||
|
|
|
|||
|
|
LEFT JOIN civicrm_case_type c_type
|
|||
|
|
ON civicrm_case.case_type_id = c_type.id
|
|||
|
|
|
|||
|
|
LEFT JOIN civicrm_option_group cog_status
|
|||
|
|
ON cog_status.name = 'case_status'
|
|||
|
|
|
|||
|
|
LEFT JOIN civicrm_option_value cov_status
|
|||
|
|
ON ( civicrm_case.status_id = cov_status.value
|
|||
|
|
AND cog_status.id = cov_status.option_group_id )
|
|||
|
|
";
|
|||
|
|
|
|||
|
|
if ($condition) {
|
|||
|
|
// CRM-8749 backwards compatibility - callers of this function expect to start $condition with "AND"
|
|||
|
|
$query .= " WHERE (1) $condition ";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if ($type == 'upcoming') {
|
|||
|
|
$query .= " ORDER BY case_scheduled_activity_date ASC ";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'recent') {
|
|||
|
|
$query .= " ORDER BY case_recent_activity_date ASC ";
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'any') {
|
|||
|
|
$query .= " ORDER BY case_activity_date ASC ";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $query;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Retrieve cases related to particular contact or whole contact used in Dashboard and Tab.
|
|||
|
|
*
|
|||
|
|
* @param bool $allCases
|
|||
|
|
*
|
|||
|
|
* @param int $userID
|
|||
|
|
*
|
|||
|
|
* @param string $type
|
|||
|
|
* /upcoming,recent,all/.
|
|||
|
|
*
|
|||
|
|
* @param string $context
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* Array of Cases
|
|||
|
|
*/
|
|||
|
|
public static function getCases($allCases = TRUE, $userID = NULL, $type = 'upcoming', $context = 'dashboard') {
|
|||
|
|
$condition = NULL;
|
|||
|
|
$casesList = array();
|
|||
|
|
|
|||
|
|
//validate access for own cases.
|
|||
|
|
if (!self::accessCiviCase()) {
|
|||
|
|
return $casesList;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!$userID) {
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$userID = $session->get('userID');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//validate access for all cases.
|
|||
|
|
if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
|
|||
|
|
$allCases = FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$condition = " AND civicrm_case.is_deleted = 0 AND civicrm_contact.is_deleted <> 1";
|
|||
|
|
|
|||
|
|
if (!$allCases) {
|
|||
|
|
$condition .= " AND case_relationship.contact_id_b = {$userID} ";
|
|||
|
|
}
|
|||
|
|
if ($type == 'upcoming' || $type == 'any') {
|
|||
|
|
$closedId = CRM_Core_PseudoConstant::getKey('CRM_Case_BAO_Case', 'case_status_id', 'Closed');
|
|||
|
|
$condition .= "
|
|||
|
|
AND civicrm_case.status_id != $closedId";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query = self::getCaseActivityQuery($type, $userID, $condition);
|
|||
|
|
|
|||
|
|
$queryParams = array();
|
|||
|
|
$result = CRM_Core_DAO::executeQuery($query,
|
|||
|
|
$queryParams
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$caseStatus = CRM_Core_OptionGroup::values('case_status', FALSE, FALSE, FALSE, " AND v.name = 'Urgent' ");
|
|||
|
|
|
|||
|
|
$resultFields = array(
|
|||
|
|
'contact_id',
|
|||
|
|
'contact_type',
|
|||
|
|
'sort_name',
|
|||
|
|
'phone',
|
|||
|
|
'case_id',
|
|||
|
|
'case_subject',
|
|||
|
|
'case_type',
|
|||
|
|
'case_type_id',
|
|||
|
|
'status_id',
|
|||
|
|
'case_status',
|
|||
|
|
'case_status_name',
|
|||
|
|
'activity_type_id',
|
|||
|
|
'case_start_date',
|
|||
|
|
'case_role',
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if ($type == 'upcoming') {
|
|||
|
|
$resultFields[] = 'case_scheduled_activity_date';
|
|||
|
|
$resultFields[] = 'case_scheduled_activity_type_name';
|
|||
|
|
$resultFields[] = 'case_scheduled_activity_type';
|
|||
|
|
$resultFields[] = 'case_scheduled_activity_id';
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'recent') {
|
|||
|
|
$resultFields[] = 'case_recent_activity_date';
|
|||
|
|
$resultFields[] = 'case_recent_activity_type_name';
|
|||
|
|
$resultFields[] = 'case_recent_activity_type';
|
|||
|
|
$resultFields[] = 'case_recent_activity_id';
|
|||
|
|
}
|
|||
|
|
elseif ($type == 'any') {
|
|||
|
|
$resultFields[] = 'case_activity_date';
|
|||
|
|
$resultFields[] = 'case_activity_type_name';
|
|||
|
|
$resultFields[] = 'case_activity_type';
|
|||
|
|
$resultFields[] = 'case_activity_id';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// we're going to use the usual actions, so doesn't make sense to duplicate definitions
|
|||
|
|
$actions = CRM_Case_Selector_Search::links();
|
|||
|
|
|
|||
|
|
// check is the user has view/edit signer permission
|
|||
|
|
$permissions = array(CRM_Core_Permission::VIEW);
|
|||
|
|
if (CRM_Core_Permission::check('access all cases and activities') ||
|
|||
|
|
(!$allCases && CRM_Core_Permission::check('access my cases and activities'))
|
|||
|
|
) {
|
|||
|
|
$permissions[] = CRM_Core_Permission::EDIT;
|
|||
|
|
}
|
|||
|
|
if (CRM_Core_Permission::check('delete in CiviCase')) {
|
|||
|
|
$permissions[] = CRM_Core_Permission::DELETE;
|
|||
|
|
}
|
|||
|
|
$mask = CRM_Core_Action::mask($permissions);
|
|||
|
|
|
|||
|
|
while ($result->fetch()) {
|
|||
|
|
foreach ($resultFields as $donCare => $field) {
|
|||
|
|
$casesList[$result->case_id][$field] = $result->$field;
|
|||
|
|
if ($field == 'contact_type') {
|
|||
|
|
$casesList[$result->case_id]['contact_type_icon'] = CRM_Contact_BAO_Contact_Utils::getImage($result->contact_sub_type ? $result->contact_sub_type : $result->contact_type
|
|||
|
|
);
|
|||
|
|
$casesList[$result->case_id]['action'] = CRM_Core_Action::formLink($actions['primaryActions'], $mask,
|
|||
|
|
array(
|
|||
|
|
'id' => $result->case_id,
|
|||
|
|
'cid' => $result->contact_id,
|
|||
|
|
'cxt' => $context,
|
|||
|
|
),
|
|||
|
|
ts('more'),
|
|||
|
|
FALSE,
|
|||
|
|
'case.actions.primary',
|
|||
|
|
'Case',
|
|||
|
|
$result->case_id
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
elseif ($field == 'case_status') {
|
|||
|
|
if (in_array($result->$field, $caseStatus)) {
|
|||
|
|
$casesList[$result->case_id]['class'] = "status-urgent";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$casesList[$result->case_id]['class'] = "status-normal";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
//CRM-4510.
|
|||
|
|
$caseTypes = CRM_Case_PseudoConstant::caseType('name');
|
|||
|
|
$caseManagerContact = self::getCaseManagerContact($caseTypes[$result->case_type_id], $result->case_id);
|
|||
|
|
if (!empty($caseManagerContact)) {
|
|||
|
|
$casesList[$result->case_id]['casemanager_id'] = CRM_Utils_Array::value('casemanager_id', $caseManagerContact);
|
|||
|
|
$casesList[$result->case_id]['casemanager'] = CRM_Utils_Array::value('casemanager', $caseManagerContact);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//do check user permissions for edit/view activity.
|
|||
|
|
if (($actId = CRM_Utils_Array::value('case_scheduled_activity_id', $casesList[$result->case_id])) ||
|
|||
|
|
($actId = CRM_Utils_Array::value('case_recent_activity_id', $casesList[$result->case_id]))
|
|||
|
|
) {
|
|||
|
|
$casesList[$result->case_id]["case_{$type}_activity_editable"] = self::checkPermission($actId,
|
|||
|
|
'edit',
|
|||
|
|
$casesList[$result->case_id]['activity_type_id'], $userID
|
|||
|
|
);
|
|||
|
|
$casesList[$result->case_id]["case_{$type}_activity_viewable"] = self::checkPermission($actId,
|
|||
|
|
'view',
|
|||
|
|
$casesList[$result->case_id]['activity_type_id'], $userID
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $casesList;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get the summary of cases counts by type and status.
|
|||
|
|
*
|
|||
|
|
* @param bool $allCases
|
|||
|
|
* @param int $userID
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getCasesSummary($allCases = TRUE, $userID) {
|
|||
|
|
$caseSummary = array();
|
|||
|
|
|
|||
|
|
//validate access for civicase.
|
|||
|
|
if (!self::accessCiviCase()) {
|
|||
|
|
return $caseSummary;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//validate access for all cases.
|
|||
|
|
if ($allCases && !CRM_Core_Permission::check('access all cases and activities')) {
|
|||
|
|
$allCases = FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$caseTypes = CRM_Case_PseudoConstant::caseType();
|
|||
|
|
$caseStatuses = CRM_Case_PseudoConstant::caseStatus();
|
|||
|
|
$caseTypes = array_flip($caseTypes);
|
|||
|
|
|
|||
|
|
// get statuses as headers for the table
|
|||
|
|
$url = CRM_Utils_System::url('civicrm/case/search', "reset=1&force=1&all=1&status=");
|
|||
|
|
foreach ($caseStatuses as $key => $name) {
|
|||
|
|
$caseSummary['headers'][$key]['status'] = $name;
|
|||
|
|
$caseSummary['headers'][$key]['url'] = $url . $key;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// build rows with actual data
|
|||
|
|
$rows = array();
|
|||
|
|
$myGroupByClause = $mySelectClause = $myCaseFromClause = $myCaseWhereClause = '';
|
|||
|
|
|
|||
|
|
if ($allCases) {
|
|||
|
|
$userID = 'null';
|
|||
|
|
$all = 1;
|
|||
|
|
$case_owner = 1;
|
|||
|
|
$myGroupByClause = ' GROUP BY civicrm_case.id';
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$all = 0;
|
|||
|
|
$case_owner = 2;
|
|||
|
|
$myCaseWhereClause = " AND case_relationship.contact_id_b = {$userID}";
|
|||
|
|
$myGroupByClause = " GROUP BY CONCAT(case_relationship.case_id,'-',case_relationship.contact_id_b)";
|
|||
|
|
}
|
|||
|
|
$myGroupByClause .= ", case_status.label, status_id, case_type_id";
|
|||
|
|
|
|||
|
|
// FIXME: This query could be a lot more efficient if it used COUNT() instead of returning all rows and then counting them with php
|
|||
|
|
$query = "
|
|||
|
|
SELECT case_status.label AS case_status, status_id, civicrm_case_type.title AS case_type,
|
|||
|
|
case_type_id, case_relationship.contact_id_b
|
|||
|
|
FROM civicrm_case
|
|||
|
|
INNER JOIN civicrm_case_contact cc on cc.case_id = civicrm_case.id
|
|||
|
|
LEFT JOIN civicrm_case_type ON civicrm_case.case_type_id = civicrm_case_type.id
|
|||
|
|
LEFT JOIN civicrm_option_group option_group_case_status ON ( option_group_case_status.name = 'case_status' )
|
|||
|
|
LEFT JOIN civicrm_option_value case_status ON ( civicrm_case.status_id = case_status.value
|
|||
|
|
AND option_group_case_status.id = case_status.option_group_id )
|
|||
|
|
LEFT JOIN civicrm_relationship case_relationship ON ( case_relationship.case_id = civicrm_case.id
|
|||
|
|
AND case_relationship.contact_id_b = {$userID})
|
|||
|
|
WHERE is_deleted = 0 AND cc.contact_id IN (SELECT id FROM civicrm_contact WHERE is_deleted <> 1)
|
|||
|
|
{$myCaseWhereClause} {$myGroupByClause}";
|
|||
|
|
|
|||
|
|
$res = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
while ($res->fetch()) {
|
|||
|
|
if (!empty($rows[$res->case_type]) && !empty($rows[$res->case_type][$res->case_status])) {
|
|||
|
|
$rows[$res->case_type][$res->case_status]['count'] = $rows[$res->case_type][$res->case_status]['count'] + 1;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$rows[$res->case_type][$res->case_status] = array(
|
|||
|
|
'count' => 1,
|
|||
|
|
'url' => CRM_Utils_System::url('civicrm/case/search',
|
|||
|
|
"reset=1&force=1&status={$res->status_id}&type={$res->case_type_id}&case_owner={$case_owner}"
|
|||
|
|
),
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$caseSummary['rows'] = array_merge($caseTypes, $rows);
|
|||
|
|
|
|||
|
|
return $caseSummary;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get Case roles.
|
|||
|
|
*
|
|||
|
|
* @param int $contactID
|
|||
|
|
* Contact id.
|
|||
|
|
* @param int $caseID
|
|||
|
|
* Case id.
|
|||
|
|
* @param int $relationshipID
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* case role / relationships
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getCaseRoles($contactID, $caseID, $relationshipID = NULL) {
|
|||
|
|
$query = '
|
|||
|
|
SELECT rel.id as civicrm_relationship_id,
|
|||
|
|
con.sort_name as sort_name,
|
|||
|
|
civicrm_email.email as email,
|
|||
|
|
civicrm_phone.phone as phone,
|
|||
|
|
con.id as civicrm_contact_id,
|
|||
|
|
IF(rel.contact_id_a = %1, civicrm_relationship_type.label_a_b, civicrm_relationship_type.label_b_a) as relation,
|
|||
|
|
civicrm_relationship_type.id as relation_type,
|
|||
|
|
IF(rel.contact_id_a = %1, "a_b", "b_a") as relationship_direction
|
|||
|
|
FROM civicrm_relationship rel
|
|||
|
|
INNER JOIN civicrm_relationship_type ON rel.relationship_type_id = civicrm_relationship_type.id
|
|||
|
|
INNER JOIN civicrm_contact con ON ((con.id <> %1 AND con.id IN (rel.contact_id_a, rel.contact_id_b)) OR (con.id = %1 AND rel.contact_id_b = rel.contact_id_a AND rel.contact_id_a = %1))
|
|||
|
|
LEFT JOIN civicrm_phone ON (civicrm_phone.contact_id = con.id AND civicrm_phone.is_primary = 1)
|
|||
|
|
LEFT JOIN civicrm_email ON (civicrm_email.contact_id = con.id AND civicrm_email.is_primary = 1)
|
|||
|
|
WHERE (rel.contact_id_a = %1 OR rel.contact_id_b = %1) AND rel.case_id = %2
|
|||
|
|
AND rel.is_active = 1 AND (rel.end_date IS NULL OR rel.end_date > NOW())';
|
|||
|
|
|
|||
|
|
$params = array(
|
|||
|
|
1 => array($contactID, 'Positive'),
|
|||
|
|
2 => array($caseID, 'Positive'),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if ($relationshipID) {
|
|||
|
|
$query .= ' AND civicrm_relationship.id = %3 ';
|
|||
|
|
$params[3] = array($relationshipID, 'Integer');
|
|||
|
|
}
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $params);
|
|||
|
|
|
|||
|
|
$values = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$rid = $dao->civicrm_relationship_id;
|
|||
|
|
$values[$rid]['cid'] = $dao->civicrm_contact_id;
|
|||
|
|
$values[$rid]['relation'] = $dao->relation;
|
|||
|
|
$values[$rid]['name'] = $dao->sort_name;
|
|||
|
|
$values[$rid]['email'] = $dao->email;
|
|||
|
|
$values[$rid]['phone'] = $dao->phone;
|
|||
|
|
$values[$rid]['relation_type'] = $dao->relation_type;
|
|||
|
|
$values[$rid]['rel_id'] = $dao->civicrm_relationship_id;
|
|||
|
|
$values[$rid]['client_id'] = $contactID;
|
|||
|
|
$values[$rid]['relationship_direction'] = $dao->relationship_direction;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$dao->free();
|
|||
|
|
return $values;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get Case Activities.
|
|||
|
|
*
|
|||
|
|
* @param int $caseID
|
|||
|
|
* Case id.
|
|||
|
|
* @param array $params
|
|||
|
|
* Posted params.
|
|||
|
|
* @param int $contactID
|
|||
|
|
* Contact id.
|
|||
|
|
*
|
|||
|
|
* @param null $context
|
|||
|
|
* @param int $userID
|
|||
|
|
* @param null $type
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* Array of case activities
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getCaseActivity($caseID, &$params, $contactID, $context = NULL, $userID = NULL, $type = NULL) {
|
|||
|
|
$values = array();
|
|||
|
|
|
|||
|
|
$activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
|
|||
|
|
$assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
|
|||
|
|
$sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
|
|||
|
|
$targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
|
|||
|
|
|
|||
|
|
// CRM-5081 - formatting the dates to omit seconds.
|
|||
|
|
// Note the 00 in the date format string is needed otherwise later on it thinks scheduled ones are overdue.
|
|||
|
|
$select = "
|
|||
|
|
SELECT SQL_CALC_FOUND_ROWS COUNT(ca.id) AS ismultiple,
|
|||
|
|
ca.id AS id,
|
|||
|
|
ca.activity_type_id AS type,
|
|||
|
|
ca.activity_type_id AS activity_type_id,
|
|||
|
|
tcc.sort_name AS target_contact_name,
|
|||
|
|
tcc.id AS target_contact_id,
|
|||
|
|
scc.sort_name AS source_contact_name,
|
|||
|
|
scc.id AS source_contact_id,
|
|||
|
|
acc.sort_name AS assignee_contact_name,
|
|||
|
|
acc.id AS assignee_contact_id,
|
|||
|
|
DATE_FORMAT(
|
|||
|
|
IF(ca.activity_date_time < NOW() AND ca.status_id=ov.value,
|
|||
|
|
ca.activity_date_time,
|
|||
|
|
DATE_ADD(NOW(), INTERVAL 1 YEAR)
|
|||
|
|
), '%Y%m%d%H%i00') AS overdue_date,
|
|||
|
|
DATE_FORMAT(ca.activity_date_time, '%Y%m%d%H%i00') AS display_date,
|
|||
|
|
ca.status_id AS status,
|
|||
|
|
ca.subject AS subject,
|
|||
|
|
ca.is_deleted AS deleted,
|
|||
|
|
ca.priority_id AS priority,
|
|||
|
|
ca.weight AS weight,
|
|||
|
|
GROUP_CONCAT(ef.file_id) AS attachment_ids ";
|
|||
|
|
|
|||
|
|
$from = "
|
|||
|
|
FROM civicrm_case_activity cca
|
|||
|
|
INNER JOIN civicrm_activity ca
|
|||
|
|
ON ca.id = cca.activity_id
|
|||
|
|
INNER JOIN civicrm_activity_contact cas
|
|||
|
|
ON cas.activity_id = ca.id
|
|||
|
|
AND cas.record_type_id = {$sourceID}
|
|||
|
|
INNER JOIN civicrm_contact scc
|
|||
|
|
ON scc.id = cas.contact_id
|
|||
|
|
LEFT JOIN civicrm_activity_contact caa
|
|||
|
|
ON caa.activity_id = ca.id
|
|||
|
|
AND caa.record_type_id = {$assigneeID}
|
|||
|
|
LEFT JOIN civicrm_contact acc
|
|||
|
|
ON acc.id = caa.contact_id
|
|||
|
|
LEFT JOIN civicrm_activity_contact cat
|
|||
|
|
ON cat.activity_id = ca.id
|
|||
|
|
AND cat.record_type_id = {$targetID}
|
|||
|
|
LEFT JOIN civicrm_contact tcc
|
|||
|
|
ON tcc.id = cat.contact_id
|
|||
|
|
INNER JOIN civicrm_option_group cog
|
|||
|
|
ON cog.name = 'activity_type'
|
|||
|
|
INNER JOIN civicrm_option_value cov
|
|||
|
|
ON cov.option_group_id = cog.id
|
|||
|
|
AND cov.value = ca.activity_type_id
|
|||
|
|
AND cov.is_active = 1
|
|||
|
|
LEFT JOIN civicrm_entity_file ef
|
|||
|
|
ON ef.entity_table = 'civicrm_activity'
|
|||
|
|
AND ef.entity_id = ca.id
|
|||
|
|
LEFT OUTER JOIN civicrm_option_group og
|
|||
|
|
ON og.name = 'activity_status'
|
|||
|
|
LEFT OUTER JOIN civicrm_option_value ov
|
|||
|
|
ON ov.option_group_id=og.id
|
|||
|
|
AND ov.name = 'Scheduled'";
|
|||
|
|
|
|||
|
|
$where = '
|
|||
|
|
WHERE cca.case_id= %1
|
|||
|
|
AND ca.is_current_revision = 1';
|
|||
|
|
|
|||
|
|
if (!empty($params['source_contact_id'])) {
|
|||
|
|
$where .= "
|
|||
|
|
AND cas.contact_id = " . CRM_Utils_Type::escape($params['source_contact_id'], 'Integer');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($params['status_id'])) {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.status_id = " . CRM_Utils_Type::escape($params['status_id'], 'Integer');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($params['activity_deleted'])) {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.is_deleted = 1";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.is_deleted = 0";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($params['activity_type_id'])) {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.activity_type_id = " . CRM_Utils_Type::escape($params['activity_type_id'], 'Integer');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($params['activity_date_low'])) {
|
|||
|
|
$fromActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_low']), 'Date');
|
|||
|
|
}
|
|||
|
|
if (!empty($fromActivityDate)) {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.activity_date_time >= '{$fromActivityDate}'";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($params['activity_date_high'])) {
|
|||
|
|
$toActivityDate = CRM_Utils_Type::escape(CRM_Utils_Date::processDate($params['activity_date_high']), 'Date');
|
|||
|
|
$toActivityDate = $toActivityDate ? $toActivityDate + 235959 : NULL;
|
|||
|
|
}
|
|||
|
|
if (!empty($toActivityDate)) {
|
|||
|
|
$where .= "
|
|||
|
|
AND ca.activity_date_time <= '{$toActivityDate}'";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$groupBy = "
|
|||
|
|
GROUP BY ca.id, tcc.id, scc.id, acc.id, ov.value";
|
|||
|
|
|
|||
|
|
$sortBy = CRM_Utils_Array::value('sortBy', $params);
|
|||
|
|
if (!$sortBy) {
|
|||
|
|
// CRM-5081 - added id to act like creation date
|
|||
|
|
$orderBy = "
|
|||
|
|
ORDER BY overdue_date ASC, display_date DESC, weight DESC";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$sortBy = CRM_Utils_Type::escape($sortBy, 'String');
|
|||
|
|
$orderBy = " ORDER BY $sortBy ";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$page = CRM_Utils_Array::value('page', $params);
|
|||
|
|
$rp = CRM_Utils_Array::value('rp', $params);
|
|||
|
|
|
|||
|
|
if (!$page) {
|
|||
|
|
$page = 1;
|
|||
|
|
}
|
|||
|
|
if (!$rp) {
|
|||
|
|
$rp = 10;
|
|||
|
|
}
|
|||
|
|
$start = (($page - 1) * $rp);
|
|||
|
|
$limit = " LIMIT $start, $rp";
|
|||
|
|
|
|||
|
|
$query = $select . $from . $where . $groupBy . $orderBy . $limit;
|
|||
|
|
$queryParams = array(1 => array($caseID, 'Integer'));
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $queryParams);
|
|||
|
|
$caseCount = CRM_Core_DAO::singleValueQuery('SELECT FOUND_ROWS()');
|
|||
|
|
|
|||
|
|
$activityTypes = CRM_Case_PseudoConstant::caseActivityType(FALSE, TRUE);
|
|||
|
|
$activityStatuses = CRM_Core_PseudoConstant::activityStatus();
|
|||
|
|
|
|||
|
|
$url = CRM_Utils_System::url("civicrm/case/activity",
|
|||
|
|
"reset=1&cid={$contactID}&caseid={$caseID}", FALSE, NULL, FALSE
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$contextUrl = '';
|
|||
|
|
if ($context == 'fulltext') {
|
|||
|
|
$contextUrl = "&context={$context}";
|
|||
|
|
}
|
|||
|
|
$editUrl = "{$url}&action=update{$contextUrl}";
|
|||
|
|
$deleteUrl = "{$url}&action=delete{$contextUrl}";
|
|||
|
|
$restoreUrl = "{$url}&action=renew{$contextUrl}";
|
|||
|
|
$viewTitle = ts('View activity');
|
|||
|
|
|
|||
|
|
$emailActivityTypeIDs = array(
|
|||
|
|
'Email' => CRM_Core_OptionGroup::getValue('activity_type',
|
|||
|
|
'Email',
|
|||
|
|
'name'
|
|||
|
|
),
|
|||
|
|
'Inbound Email' => CRM_Core_OptionGroup::getValue('activity_type',
|
|||
|
|
'Inbound Email',
|
|||
|
|
'name'
|
|||
|
|
),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$caseDeleted = CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseID, 'is_deleted');
|
|||
|
|
|
|||
|
|
// define statuses which are handled like Completed status (others are assumed to be handled like Scheduled status)
|
|||
|
|
$compStatusValues = array();
|
|||
|
|
$compStatusNames = array('Completed', 'Left Message', 'Cancelled', 'Unreachable', 'Not Required');
|
|||
|
|
foreach ($compStatusNames as $name) {
|
|||
|
|
$compStatusValues[] = CRM_Core_OptionGroup::getValue('activity_status', $name, 'name');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=", FALSE, NULL, FALSE);
|
|||
|
|
$hasViewContact = CRM_Core_Permission::giveMeAllACLs();
|
|||
|
|
$clientIds = self::retrieveContactIdsByCaseId($caseID);
|
|||
|
|
|
|||
|
|
if (!$userID) {
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$userID = $session->get('userID');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$caseActivities = array();
|
|||
|
|
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$caseActivity = array();
|
|||
|
|
$caseActivityId = $dao->id;
|
|||
|
|
|
|||
|
|
$allowView = self::checkPermission($caseActivityId, 'view', $dao->activity_type_id, $userID);
|
|||
|
|
$allowEdit = self::checkPermission($caseActivityId, 'edit', $dao->activity_type_id, $userID);
|
|||
|
|
$allowDelete = self::checkPermission($caseActivityId, 'delete', $dao->activity_type_id, $userID);
|
|||
|
|
|
|||
|
|
//do not have sufficient permission
|
|||
|
|
//to access given case activity record.
|
|||
|
|
if (!$allowView && !$allowEdit && !$allowDelete) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$caseActivity['DT_RowId'] = $caseActivityId;
|
|||
|
|
//Add classes to the row, via DataTables syntax
|
|||
|
|
$caseActivity['DT_RowClass'] = "crm-entity status-id-$dao->status";
|
|||
|
|
|
|||
|
|
if (CRM_Utils_Array::crmInArray($dao->status, $compStatusValues)) {
|
|||
|
|
$caseActivity['DT_RowClass'] .= " status-completed";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
if (CRM_Utils_Date::overdue($dao->display_date)) {
|
|||
|
|
$caseActivity['DT_RowClass'] .= " status-overdue";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$caseActivity['DT_RowClass'] .= " status-scheduled";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($dao->priority)) {
|
|||
|
|
if ($dao->priority == CRM_Core_OptionGroup::getValue('priority', 'Urgent', 'name')) {
|
|||
|
|
$caseActivity['DT_RowClass'] .= " priority-urgent ";
|
|||
|
|
}
|
|||
|
|
elseif ($dao->priority == CRM_Core_OptionGroup::getValue('priority', 'Low', 'name')) {
|
|||
|
|
$caseActivity['DT_RowClass'] .= " priority-low ";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//Add data to the row for inline editing, via DataTable syntax
|
|||
|
|
$caseActivity['DT_RowAttr'] = array();
|
|||
|
|
$caseActivity['DT_RowAttr']['data-entity'] = 'activity';
|
|||
|
|
$caseActivity['DT_RowAttr']['data-id'] = $caseActivityId;
|
|||
|
|
|
|||
|
|
//Activity Date and Time
|
|||
|
|
$caseActivity['activity_date_time'] = CRM_Utils_Date::customFormat($dao->display_date);
|
|||
|
|
|
|||
|
|
//Activity Subject
|
|||
|
|
$caseActivity['subject'] = $dao->subject;
|
|||
|
|
|
|||
|
|
//Activity Type
|
|||
|
|
$caseActivity['type'] = (!empty($activityTypes[$dao->type]['icon']) ? '<span class="crm-i ' . $activityTypes[$dao->type]['icon'] . '"></span> ' : '')
|
|||
|
|
. $activityTypes[$dao->type]['label'];
|
|||
|
|
|
|||
|
|
//Activity Target (With)
|
|||
|
|
$targetContact = '';
|
|||
|
|
if (isset($dao->target_contact_id)) {
|
|||
|
|
$targetContact = $dao->target_contact_name;
|
|||
|
|
if ($hasViewContact) {
|
|||
|
|
$targetContact = '<a href="' . $contactViewUrl . $dao->target_contact_id . '">' . $dao->target_contact_name . '</a>';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$caseActivity['target_contact_name'] = $targetContact;
|
|||
|
|
|
|||
|
|
//Activity Source Contact (Reporter)
|
|||
|
|
$sourceContact = $dao->source_contact_name;
|
|||
|
|
if ($hasViewContact) {
|
|||
|
|
$sourceContact = '<a href="' . $contactViewUrl . $dao->source_contact_id . '">' . $dao->source_contact_name . '</a>';
|
|||
|
|
}
|
|||
|
|
$caseActivity['source_contact_name'] = $sourceContact;
|
|||
|
|
|
|||
|
|
//Activity Assignee. CRM-4485.
|
|||
|
|
$assigneeContact = '';
|
|||
|
|
if (isset($dao->assignee_contact_id)) {
|
|||
|
|
$assigneeContact = $dao->assignee_contact_name;
|
|||
|
|
if ($hasViewContact) {
|
|||
|
|
$assigneeContact = '<a href="' . $contactViewUrl . $dao->assignee_contact_id . '">' . $dao->assignee_contact_name . '</a>';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$caseActivity['assignee_contact_name'] = $assigneeContact;
|
|||
|
|
|
|||
|
|
//Activity Status
|
|||
|
|
$caseActivity['status_id'] = $activityStatuses[$dao->status];
|
|||
|
|
|
|||
|
|
// FIXME: Why are we not using CRM_Core_Action for these links? This is too much manual work and likely to get out-of-sync with core markup.
|
|||
|
|
$url = "";
|
|||
|
|
$css = 'class="action-item crm-hover-button"';
|
|||
|
|
if ($allowView) {
|
|||
|
|
$viewUrl = CRM_Utils_System::url('civicrm/case/activity/view', array('cid' => $contactID, 'aid' => $caseActivityId));
|
|||
|
|
$url = '<a ' . str_replace('action-item', 'action-item medium-pop-up', $css) . 'href="' . $viewUrl . '" title="' . $viewTitle . '">' . ts('View') . '</a>';
|
|||
|
|
}
|
|||
|
|
$additionalUrl = "&id={$caseActivityId}";
|
|||
|
|
if (!$dao->deleted) {
|
|||
|
|
//hide edit link of activity type email.CRM-4530.
|
|||
|
|
if (!in_array($dao->type, $emailActivityTypeIDs)) {
|
|||
|
|
//hide Edit link if activity type is NOT editable (special case activities).CRM-5871
|
|||
|
|
if ($allowEdit) {
|
|||
|
|
$url .= '<a ' . $css . ' href="' . $editUrl . $additionalUrl . '">' . ts('Edit') . '</a> ';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if ($allowDelete) {
|
|||
|
|
$url .= ' <a ' . str_replace('action-item', 'action-item small-popup', $css) . ' href="' . $deleteUrl . $additionalUrl . '">' . ts('Delete') . '</a>';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
elseif (!$caseDeleted) {
|
|||
|
|
$url = ' <a ' . $css . ' href="' . $restoreUrl . $additionalUrl . '">' . ts('Restore') . '</a>';
|
|||
|
|
$caseActivity['status_id'] = $caseActivity['status_id'] . '<br /> (deleted)';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//check for operations.
|
|||
|
|
if (self::checkPermission($caseActivityId, 'Move To Case', $dao->activity_type_id)) {
|
|||
|
|
$url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'move\',' . $caseActivityId . ', ' . $caseID . ', this ); return false;">' . ts('Move To Case') . '</a> ';
|
|||
|
|
}
|
|||
|
|
if (self::checkPermission($caseActivityId, 'Copy To Case', $dao->activity_type_id)) {
|
|||
|
|
$url .= ' <a ' . $css . ' href="#" onClick="Javascript:fileOnCase( \'copy\',' . $caseActivityId . ',' . $caseID . ', this ); return false;">' . ts('Copy To Case') . '</a> ';
|
|||
|
|
}
|
|||
|
|
// if there are file attachments we will return how many and, if only one, add a link to it
|
|||
|
|
if (!empty($dao->attachment_ids)) {
|
|||
|
|
$attachmentIDs = array_unique(explode(',', $dao->attachment_ids));
|
|||
|
|
$caseActivity['no_attachments'] = count($attachmentIDs);
|
|||
|
|
$url .= implode(' ', CRM_Core_BAO_File::paperIconAttachment('civicrm_activity', $caseActivityId));
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$caseActivity['links'] = $url;
|
|||
|
|
|
|||
|
|
array_push($caseActivities, $caseActivity);
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
|
|||
|
|
$caseActivitiesDT = array();
|
|||
|
|
$caseActivitiesDT['data'] = $caseActivities;
|
|||
|
|
$caseActivitiesDT['recordsTotal'] = $caseCount;
|
|||
|
|
$caseActivitiesDT['recordsFiltered'] = $caseCount;
|
|||
|
|
|
|||
|
|
return $caseActivitiesDT;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get Case Related Contacts.
|
|||
|
|
*
|
|||
|
|
* @param int $caseID
|
|||
|
|
* Case id.
|
|||
|
|
* @param bool $includeDetails
|
|||
|
|
* If true include details of contacts.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* array of return properties
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getRelatedContacts($caseID, $includeDetails = TRUE) {
|
|||
|
|
$caseRoles = array();
|
|||
|
|
if ($includeDetails) {
|
|||
|
|
$caseInfo = civicrm_api3('Case', 'getsingle', array(
|
|||
|
|
'id' => $caseID,
|
|||
|
|
// Most efficient way of retrieving definition is to also include case type id and name so the api doesn't have to look it up separately
|
|||
|
|
'return' => array('case_type_id', 'case_type_id.name', 'case_type_id.definition'),
|
|||
|
|
));
|
|||
|
|
if (!empty($caseInfo['case_type_id.definition']['caseRoles'])) {
|
|||
|
|
$caseRoles = CRM_Utils_Array::rekey($caseInfo['case_type_id.definition']['caseRoles'], 'name');
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$values = array();
|
|||
|
|
$query = '
|
|||
|
|
SELECT cc.display_name as name, cc.sort_name as sort_name, cc.id, cr.relationship_type_id, crt.label_b_a as role, crt.name_b_a, ce.email, cp.phone
|
|||
|
|
FROM civicrm_relationship cr
|
|||
|
|
LEFT JOIN civicrm_relationship_type crt
|
|||
|
|
ON crt.id = cr.relationship_type_id
|
|||
|
|
LEFT JOIN civicrm_contact cc
|
|||
|
|
ON cc.id = cr.contact_id_b
|
|||
|
|
LEFT JOIN civicrm_email ce
|
|||
|
|
ON ce.contact_id = cc.id
|
|||
|
|
AND ce.is_primary= 1
|
|||
|
|
LEFT JOIN civicrm_phone cp
|
|||
|
|
ON cp.contact_id = cc.id
|
|||
|
|
AND cp.is_primary= 1
|
|||
|
|
WHERE cr.case_id = %1 AND cr.is_active AND cc.is_deleted <> 1';
|
|||
|
|
|
|||
|
|
$params = array(1 => array($caseID, 'Integer'));
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $params);
|
|||
|
|
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
if (!$includeDetails) {
|
|||
|
|
$values[$dao->id] = 1;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$details = array(
|
|||
|
|
'contact_id' => $dao->id,
|
|||
|
|
'display_name' => $dao->name,
|
|||
|
|
'sort_name' => $dao->sort_name,
|
|||
|
|
'relationship_type_id' => $dao->relationship_type_id,
|
|||
|
|
'role' => $dao->role,
|
|||
|
|
'email' => $dao->email,
|
|||
|
|
'phone' => $dao->phone,
|
|||
|
|
);
|
|||
|
|
// Add more info about the role (creator, manager)
|
|||
|
|
$role = CRM_Utils_Array::value($dao->name_b_a, $caseRoles);
|
|||
|
|
if ($role) {
|
|||
|
|
unset($role['name']);
|
|||
|
|
$details += $role;
|
|||
|
|
}
|
|||
|
|
$values[] = $details;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
|
|||
|
|
return $values;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Send e-mail copy of activity
|
|||
|
|
*
|
|||
|
|
* @param int $clientId
|
|||
|
|
* @param int $activityId
|
|||
|
|
* Activity Id.
|
|||
|
|
* @param array $contacts
|
|||
|
|
* Array of related contact.
|
|||
|
|
*
|
|||
|
|
* @param null $attachments
|
|||
|
|
* @param int $caseId
|
|||
|
|
*
|
|||
|
|
* @return bool |array
|
|||
|
|
*/
|
|||
|
|
public static function sendActivityCopy($clientId, $activityId, $contacts, $attachments = NULL, $caseId) {
|
|||
|
|
if (!$activityId) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$tplParams = $activityInfo = array();
|
|||
|
|
//if its a case activity
|
|||
|
|
if ($caseId) {
|
|||
|
|
$activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
|
|||
|
|
$nonCaseActivityTypes = CRM_Core_PseudoConstant::activityType();
|
|||
|
|
if (!empty($nonCaseActivityTypes[$activityTypeId])) {
|
|||
|
|
$anyActivity = TRUE;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$anyActivity = FALSE;
|
|||
|
|
}
|
|||
|
|
$tplParams['isCaseActivity'] = 1;
|
|||
|
|
$tplParams['client_id'] = $clientId;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$anyActivity = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$xmlProcessorProcess = new CRM_Case_XMLProcessor_Process();
|
|||
|
|
$isRedact = $xmlProcessorProcess->getRedactActivityEmail();
|
|||
|
|
|
|||
|
|
$xmlProcessorReport = new CRM_Case_XMLProcessor_Report();
|
|||
|
|
|
|||
|
|
$activityInfo = $xmlProcessorReport->getActivityInfo($clientId, $activityId, $anyActivity, $isRedact);
|
|||
|
|
if ($caseId) {
|
|||
|
|
$activityInfo['fields'][] = array('label' => 'Case ID', 'type' => 'String', 'value' => $caseId);
|
|||
|
|
}
|
|||
|
|
$tplParams['activity'] = $activityInfo;
|
|||
|
|
foreach ($tplParams['activity']['fields'] as $k => $val) {
|
|||
|
|
if (CRM_Utils_Array::value('label', $val) == ts('Subject')) {
|
|||
|
|
$activitySubject = $val['value'];
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
// CRM-8926 If user is not logged in, use the activity creator as userID
|
|||
|
|
if (!($userID = $session->get('userID'))) {
|
|||
|
|
$userID = CRM_Activity_BAO_Activity::getSourceContactID($activityId);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//also create activities simultaneously of this copy.
|
|||
|
|
$activityParams = array();
|
|||
|
|
|
|||
|
|
$activityParams['source_record_id'] = $activityId;
|
|||
|
|
$activityParams['source_contact_id'] = $userID;
|
|||
|
|
$activityParams['activity_type_id'] = CRM_Core_OptionGroup::getValue('activity_type', 'Email', 'name');
|
|||
|
|
$activityParams['activity_date_time'] = date('YmdHis');
|
|||
|
|
$activityParams['status_id'] = CRM_Core_OptionGroup::getValue('activity_status', 'Completed', 'name');
|
|||
|
|
$activityParams['medium_id'] = CRM_Core_OptionGroup::getValue('encounter_medium', 'email', 'name');
|
|||
|
|
$activityParams['case_id'] = $caseId;
|
|||
|
|
$activityParams['is_auto'] = 0;
|
|||
|
|
$activityParams['target_id'] = $clientId;
|
|||
|
|
|
|||
|
|
$tplParams['activitySubject'] = $activitySubject;
|
|||
|
|
|
|||
|
|
// if it’s a case activity, add hashed id to the template (CRM-5916)
|
|||
|
|
if ($caseId) {
|
|||
|
|
$tplParams['idHash'] = substr(sha1(CIVICRM_SITE_KEY . $caseId), 0, 7);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$result = array();
|
|||
|
|
// CRM-20308 get receiptFrom defaults see https://issues.civicrm.org/jira/browse/CRM-20308
|
|||
|
|
$receiptFrom = self::getReceiptFrom($activityId);
|
|||
|
|
|
|||
|
|
$recordedActivityParams = array();
|
|||
|
|
|
|||
|
|
foreach ($contacts as $mail => $info) {
|
|||
|
|
$tplParams['contact'] = $info;
|
|||
|
|
self::buildPermissionLinks($tplParams, $activityParams);
|
|||
|
|
|
|||
|
|
$displayName = CRM_Utils_Array::value('display_name', $info);
|
|||
|
|
|
|||
|
|
list($result[CRM_Utils_Array::value('contact_id', $info)], $subject, $message, $html) = CRM_Core_BAO_MessageTemplate::sendTemplate(
|
|||
|
|
array(
|
|||
|
|
'groupName' => 'msg_tpl_workflow_case',
|
|||
|
|
'valueName' => 'case_activity',
|
|||
|
|
'contactId' => CRM_Utils_Array::value('contact_id', $info),
|
|||
|
|
'tplParams' => $tplParams,
|
|||
|
|
'from' => $receiptFrom,
|
|||
|
|
'toName' => $displayName,
|
|||
|
|
'toEmail' => $mail,
|
|||
|
|
'attachments' => $attachments,
|
|||
|
|
)
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$activityParams['subject'] = $activitySubject . ' - copy sent to ' . $displayName;
|
|||
|
|
$activityParams['details'] = $message;
|
|||
|
|
|
|||
|
|
if (!empty($result[$info['contact_id']])) {
|
|||
|
|
/*
|
|||
|
|
* Really only need to record one activity with all the targets combined.
|
|||
|
|
* Originally the template was going to possibly have different content, e.g. depending on permissions,
|
|||
|
|
* but it's always the same content at the moment.
|
|||
|
|
*/
|
|||
|
|
if (empty($recordedActivityParams)) {
|
|||
|
|
$recordedActivityParams = $activityParams;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$recordedActivityParams['subject'] .= "; $displayName";
|
|||
|
|
}
|
|||
|
|
$recordedActivityParams['target_contact_id'][] = $info['contact_id'];
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
unset($result[CRM_Utils_Array::value('contact_id', $info)]);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($recordedActivityParams)) {
|
|||
|
|
$activity = CRM_Activity_BAO_Activity::create($recordedActivityParams);
|
|||
|
|
|
|||
|
|
//create case_activity record if its case activity.
|
|||
|
|
if ($caseId) {
|
|||
|
|
$caseParams = array(
|
|||
|
|
'activity_id' => $activity->id,
|
|||
|
|
'case_id' => $caseId,
|
|||
|
|
);
|
|||
|
|
self::processCaseActivity($caseParams);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $result;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Retrieve count of activities having a particular type, and
|
|||
|
|
* associated with a particular case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* ID of the case.
|
|||
|
|
* @param int $activityTypeId
|
|||
|
|
* ID of the activity type.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getCaseActivityCount($caseId, $activityTypeId) {
|
|||
|
|
$queryParam = array(
|
|||
|
|
1 => array($caseId, 'Integer'),
|
|||
|
|
2 => array($activityTypeId, 'Integer'),
|
|||
|
|
);
|
|||
|
|
$query = "SELECT count(ca.id) as countact
|
|||
|
|
FROM civicrm_activity ca
|
|||
|
|
INNER JOIN civicrm_case_activity cca ON ca.id = cca.activity_id
|
|||
|
|
WHERE ca.activity_type_id = %2
|
|||
|
|
AND cca.case_id = %1
|
|||
|
|
AND ca.is_deleted = 0";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $queryParam);
|
|||
|
|
if ($dao->fetch()) {
|
|||
|
|
return $dao->countact;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Create an activity for a case via email.
|
|||
|
|
*
|
|||
|
|
* @param int $file
|
|||
|
|
* Email sent.
|
|||
|
|
*
|
|||
|
|
* @return array|void
|
|||
|
|
* $activity object of newly creted activity via email
|
|||
|
|
*/
|
|||
|
|
public static function recordActivityViaEmail($file) {
|
|||
|
|
if (!file_exists($file) ||
|
|||
|
|
!is_readable($file)
|
|||
|
|
) {
|
|||
|
|
return CRM_Core_Error::fatal(ts('File %1 does not exist or is not readable',
|
|||
|
|
array(1 => $file)
|
|||
|
|
));
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$result = CRM_Utils_Mail_Incoming::parse($file);
|
|||
|
|
if ($result['is_error']) {
|
|||
|
|
return $result;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
foreach ($result['to'] as $to) {
|
|||
|
|
$caseId = NULL;
|
|||
|
|
|
|||
|
|
$emailPattern = '/^([A-Z0-9._%+-]+)\+([\d]+)@[A-Z0-9.-]+\.[A-Z]{2,4}$/i';
|
|||
|
|
$replacement = preg_replace($emailPattern, '$2', $to['email']);
|
|||
|
|
|
|||
|
|
if ($replacement !== $to['email']) {
|
|||
|
|
$caseId = $replacement;
|
|||
|
|
//if caseId is invalid, return as error file
|
|||
|
|
if (!CRM_Core_DAO::getFieldValue('CRM_Case_DAO_Case', $caseId, 'id')) {
|
|||
|
|
return CRM_Core_Error::createAPIError(ts('Invalid case ID ( %1 ) in TO: field.',
|
|||
|
|
array(1 => $caseId)
|
|||
|
|
));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// TODO: May want to replace this with a call to getRelatedAndGlobalContacts() when this feature is revisited.
|
|||
|
|
// (Or for efficiency call the global one outside the loop and then union with this each time.)
|
|||
|
|
$contactDetails = self::getRelatedContacts($caseId, FALSE);
|
|||
|
|
|
|||
|
|
if (!empty($contactDetails[$result['from']['id']])) {
|
|||
|
|
$params = array();
|
|||
|
|
$params['subject'] = $result['subject'];
|
|||
|
|
$params['activity_date_time'] = $result['date'];
|
|||
|
|
$params['details'] = $result['body'];
|
|||
|
|
$params['source_contact_id'] = $result['from']['id'];
|
|||
|
|
$params['status_id'] = CRM_Core_OptionGroup::getValue('activity_status',
|
|||
|
|
'Completed',
|
|||
|
|
'name'
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$details = CRM_Case_PseudoConstant::caseActivityType();
|
|||
|
|
$matches = array();
|
|||
|
|
preg_match('/^\W+([a-zA-Z0-9_ ]+)(\W+)?\n/i',
|
|||
|
|
$result['body'], $matches
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if (!empty($matches) && isset($matches[1])) {
|
|||
|
|
$activityType = trim($matches[1]);
|
|||
|
|
if (isset($details[$activityType])) {
|
|||
|
|
$params['activity_type_id'] = $details[$activityType]['id'];
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if (!isset($params['activity_type_id'])) {
|
|||
|
|
$params['activity_type_id'] = CRM_Core_OptionGroup::getValue('activity_type', 'Inbound Email', 'name');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// create activity
|
|||
|
|
$activity = CRM_Activity_BAO_Activity::create($params);
|
|||
|
|
|
|||
|
|
$caseParams = array(
|
|||
|
|
'activity_id' => $activity->id,
|
|||
|
|
'case_id' => $caseId,
|
|||
|
|
);
|
|||
|
|
self::processCaseActivity($caseParams);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
return CRM_Core_Error::createAPIError(ts('FROM email contact %1 doesn\'t have a relationship to the referenced case.',
|
|||
|
|
array(1 => $result['from']['email'])
|
|||
|
|
));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Retrieve the scheduled activity type and date.
|
|||
|
|
*
|
|||
|
|
* @param array $cases
|
|||
|
|
* Array of contact and case id.
|
|||
|
|
*
|
|||
|
|
* @param string $type
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* Array of scheduled activity type and date
|
|||
|
|
*
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getNextScheduledActivity($cases, $type = 'upcoming') {
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$userID = $session->get('userID');
|
|||
|
|
|
|||
|
|
$caseID = implode(',', $cases['case_id']);
|
|||
|
|
$contactID = implode(',', $cases['contact_id']);
|
|||
|
|
|
|||
|
|
$condition = "
|
|||
|
|
AND civicrm_case_contact.contact_id IN( {$contactID} )
|
|||
|
|
AND civicrm_case.id IN( {$caseID})
|
|||
|
|
AND civicrm_case.is_deleted = {$cases['case_deleted']}";
|
|||
|
|
|
|||
|
|
$query = self::getCaseActivityQuery($type, $userID, $condition, $cases['case_deleted']);
|
|||
|
|
|
|||
|
|
$res = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
|
|||
|
|
$activityInfo = array();
|
|||
|
|
while ($res->fetch()) {
|
|||
|
|
if ($type == 'upcoming') {
|
|||
|
|
$activityInfo[$res->case_id]['date'] = $res->case_scheduled_activity_date;
|
|||
|
|
$activityInfo[$res->case_id]['type'] = $res->case_scheduled_activity_type;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$activityInfo[$res->case_id]['date'] = $res->case_recent_activity_date;
|
|||
|
|
$activityInfo[$res->case_id]['type'] = $res->case_recent_activity_type;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $activityInfo;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Combine all the exportable fields from the lower levels object.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* array of exportable Fields
|
|||
|
|
*/
|
|||
|
|
public static function &exportableFields() {
|
|||
|
|
if (!self::$_exportableFields) {
|
|||
|
|
if (!self::$_exportableFields) {
|
|||
|
|
self::$_exportableFields = array();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$fields = CRM_Case_DAO_Case::export();
|
|||
|
|
$fields['case_role'] = array('title' => ts('Role in Case'));
|
|||
|
|
$fields['case_type'] = array(
|
|||
|
|
'title' => ts('Case Type'),
|
|||
|
|
'name' => 'case_type',
|
|||
|
|
);
|
|||
|
|
$fields['case_status'] = array(
|
|||
|
|
'title' => ts('Case Status'),
|
|||
|
|
'name' => 'case_status',
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
// add custom data for cases
|
|||
|
|
$fields = array_merge($fields, CRM_Core_BAO_CustomField::getFieldsForImport('Case'));
|
|||
|
|
|
|||
|
|
self::$_exportableFields = $fields;
|
|||
|
|
}
|
|||
|
|
return self::$_exportableFields;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Restore the record that are associated with this case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* Id of the case to restore.
|
|||
|
|
*
|
|||
|
|
* @return bool
|
|||
|
|
*/
|
|||
|
|
public static function restoreCase($caseId) {
|
|||
|
|
//restore activities
|
|||
|
|
$activities = self::getCaseActivityDates($caseId);
|
|||
|
|
if ($activities) {
|
|||
|
|
foreach ($activities as $value) {
|
|||
|
|
CRM_Activity_BAO_Activity::restoreActivity($value);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
//restore case
|
|||
|
|
$case = new CRM_Case_DAO_Case();
|
|||
|
|
$case->id = $caseId;
|
|||
|
|
$case->is_deleted = 0;
|
|||
|
|
$case->save();
|
|||
|
|
|
|||
|
|
//CRM-7364, enable relationships
|
|||
|
|
self::enableDisableCaseRelationships($caseId, TRUE);
|
|||
|
|
return TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* @param $groupInfo
|
|||
|
|
* @param null $sort
|
|||
|
|
* @param null $showLinks
|
|||
|
|
* @param bool $returnOnlyCount
|
|||
|
|
* @param int $offset
|
|||
|
|
* @param int $rowCount
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getGlobalContacts(&$groupInfo, $sort = NULL, $showLinks = NULL, $returnOnlyCount = FALSE, $offset = 0, $rowCount = 25) {
|
|||
|
|
$globalContacts = array();
|
|||
|
|
|
|||
|
|
$settingsProcessor = new CRM_Case_XMLProcessor_Settings();
|
|||
|
|
$settings = $settingsProcessor->run();
|
|||
|
|
if (!empty($settings)) {
|
|||
|
|
$groupInfo['name'] = $settings['groupname'];
|
|||
|
|
if ($groupInfo['name']) {
|
|||
|
|
$searchParams = array('name' => $groupInfo['name']);
|
|||
|
|
$results = array();
|
|||
|
|
CRM_Contact_BAO_Group::retrieve($searchParams, $results);
|
|||
|
|
if ($results) {
|
|||
|
|
$groupInfo['id'] = $results['id'];
|
|||
|
|
$groupInfo['title'] = $results['title'];
|
|||
|
|
$params = array(array('group', '=', $groupInfo['id'], 0, 0));
|
|||
|
|
$return = array('contact_id' => 1, 'sort_name' => 1, 'display_name' => 1, 'email' => 1, 'phone' => 1);
|
|||
|
|
list($globalContacts) = CRM_Contact_BAO_Query::apiQuery($params, $return, NULL, $sort, $offset, $rowCount, TRUE, $returnOnlyCount);
|
|||
|
|
|
|||
|
|
if ($returnOnlyCount) {
|
|||
|
|
return $globalContacts;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if ($showLinks) {
|
|||
|
|
foreach ($globalContacts as $idx => $contact) {
|
|||
|
|
$globalContacts[$idx]['sort_name'] = '<a href="' . CRM_Utils_System::url('civicrm/contact/view', "reset=1&cid={$contact['contact_id']}") . '">' . $contact['sort_name'] . '</a>';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
return $globalContacts;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Convenience function to get both case contacts and global in one array.
|
|||
|
|
* @param int $caseId
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getRelatedAndGlobalContacts($caseId) {
|
|||
|
|
$relatedContacts = self::getRelatedContacts($caseId);
|
|||
|
|
|
|||
|
|
$groupInfo = array();
|
|||
|
|
$globalContacts = self::getGlobalContacts($groupInfo);
|
|||
|
|
|
|||
|
|
//unset values which are not required.
|
|||
|
|
foreach ($globalContacts as $k => & $v) {
|
|||
|
|
unset($v['email_id']);
|
|||
|
|
unset($v['group_contact_id']);
|
|||
|
|
unset($v['status']);
|
|||
|
|
unset($v['phone']);
|
|||
|
|
$v['role'] = $groupInfo['title'];
|
|||
|
|
}
|
|||
|
|
//include multiple listings for the same contact/different roles.
|
|||
|
|
$relatedGlobalContacts = array_merge($relatedContacts, $globalContacts);
|
|||
|
|
return $relatedGlobalContacts;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get Case ActivitiesDueDates with given criteria.
|
|||
|
|
*
|
|||
|
|
* @param int $caseID
|
|||
|
|
* Case id.
|
|||
|
|
* @param array $criteriaParams
|
|||
|
|
* Given criteria.
|
|||
|
|
* @param bool $latestDate
|
|||
|
|
* If set newest or oldest date is selected.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* case activities due dates
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getCaseActivityDates($caseID, $criteriaParams = array(), $latestDate = FALSE) {
|
|||
|
|
$values = array();
|
|||
|
|
$selectDate = " ca.activity_date_time";
|
|||
|
|
$where = $groupBy = ' ';
|
|||
|
|
|
|||
|
|
if (!$caseID) {
|
|||
|
|
return NULL;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if ($latestDate) {
|
|||
|
|
if (!empty($criteriaParams['activity_type_id'])) {
|
|||
|
|
$where .= " AND ca.activity_type_id = " . CRM_Utils_Type::escape($criteriaParams['activity_type_id'], 'Integer');
|
|||
|
|
$where .= " AND ca.is_current_revision = 1";
|
|||
|
|
$groupBy .= " GROUP BY ca.activity_type_id, ca.id";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!empty($criteriaParams['newest'])) {
|
|||
|
|
$selectDate = " max(ca.activity_date_time) ";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$selectDate = " min(ca.activity_date_time) ";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query = "SELECT ca.id, {$selectDate} as activity_date
|
|||
|
|
FROM civicrm_activity ca
|
|||
|
|
LEFT JOIN civicrm_case_activity cca ON cca.activity_id = ca.id LEFT JOIN civicrm_case cc ON cc.id = cca.case_id
|
|||
|
|
WHERE cc.id = %1 {$where} {$groupBy}";
|
|||
|
|
|
|||
|
|
$params = array(1 => array($caseID, 'Integer'));
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $params);
|
|||
|
|
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$values[$dao->id]['id'] = $dao->id;
|
|||
|
|
$values[$dao->id]['activity_date'] = $dao->activity_date;
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
return $values;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Create activities when Case or Other roles assigned/modified/deleted.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* @param int $relationshipId
|
|||
|
|
* Relationship id.
|
|||
|
|
* @param int $relContactId
|
|||
|
|
* Case role assignee contactId.
|
|||
|
|
* @param int $contactId
|
|||
|
|
*/
|
|||
|
|
public static function createCaseRoleActivity($caseId, $relationshipId, $relContactId = NULL, $contactId = NULL) {
|
|||
|
|
if (!$caseId || !$relationshipId || empty($relationshipId)) {
|
|||
|
|
return;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$queryParam = array();
|
|||
|
|
if (is_array($relationshipId)) {
|
|||
|
|
$relationshipId = implode(',', $relationshipId);
|
|||
|
|
$relationshipClause = " civicrm_relationship.id IN ($relationshipId)";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$relationshipClause = " civicrm_relationship.id = %1";
|
|||
|
|
$queryParam[1] = array($relationshipId, 'Positive');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query = "
|
|||
|
|
SELECT cc.display_name as clientName,
|
|||
|
|
cca.display_name as assigneeContactName,
|
|||
|
|
civicrm_relationship.case_id as caseId,
|
|||
|
|
civicrm_relationship_type.label_a_b as relation_a_b,
|
|||
|
|
civicrm_relationship_type.label_b_a as relation_b_a,
|
|||
|
|
civicrm_relationship.contact_id_b as rel_contact_id,
|
|||
|
|
civicrm_relationship.contact_id_a as assign_contact_id
|
|||
|
|
FROM civicrm_relationship_type, civicrm_relationship
|
|||
|
|
LEFT JOIN civicrm_contact cc ON cc.id = civicrm_relationship.contact_id_b
|
|||
|
|
LEFT JOIN civicrm_contact cca ON cca.id = civicrm_relationship.contact_id_a
|
|||
|
|
WHERE civicrm_relationship.relationship_type_id = civicrm_relationship_type.id AND {$relationshipClause}";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, $queryParam);
|
|||
|
|
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
// The assignee is not the client.
|
|||
|
|
if ($dao->rel_contact_id != $contactId) {
|
|||
|
|
$caseRelationship = $dao->relation_a_b;
|
|||
|
|
$assigneContactName = $dao->clientName;
|
|||
|
|
$assigneContactIds[$dao->rel_contact_id] = $dao->rel_contact_id;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$caseRelationship = $dao->relation_b_a;
|
|||
|
|
$assigneContactName = $dao->assigneeContactName;
|
|||
|
|
$assigneContactIds[$dao->assign_contact_id] = $dao->assign_contact_id;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$activityParams = array(
|
|||
|
|
'source_contact_id' => $session->get('userID'),
|
|||
|
|
'subject' => $caseRelationship . ' : ' . $assigneContactName,
|
|||
|
|
'activity_date_time' => date('YmdHis'),
|
|||
|
|
'status_id' => CRM_Core_OptionGroup::getValue('activity_status', 'Completed', 'name'),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
//if $relContactId is passed, role is added or modified.
|
|||
|
|
if (!empty($relContactId)) {
|
|||
|
|
$activityParams['assignee_contact_id'] = $assigneContactIds;
|
|||
|
|
|
|||
|
|
$activityTypeID = CRM_Core_OptionGroup::getValue('activity_type',
|
|||
|
|
'Assign Case Role',
|
|||
|
|
'name'
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$activityTypeID = CRM_Core_OptionGroup::getValue('activity_type',
|
|||
|
|
'Remove Case Role',
|
|||
|
|
'name'
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$activityParams['activity_type_id'] = $activityTypeID;
|
|||
|
|
|
|||
|
|
$activity = CRM_Activity_BAO_Activity::create($activityParams);
|
|||
|
|
|
|||
|
|
//create case_activity record.
|
|||
|
|
$caseParams = array(
|
|||
|
|
'activity_id' => $activity->id,
|
|||
|
|
'case_id' => $caseId,
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
CRM_Case_BAO_Case::processCaseActivity($caseParams);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get case manger
|
|||
|
|
* contact which is assigned a case role of case manager.
|
|||
|
|
*
|
|||
|
|
* @param int $caseType
|
|||
|
|
* Case type.
|
|||
|
|
* @param int $caseId
|
|||
|
|
* Case id.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* array of contact on success otherwise empty
|
|||
|
|
*
|
|||
|
|
*/
|
|||
|
|
public static function getCaseManagerContact($caseType, $caseId) {
|
|||
|
|
if (!$caseType || !$caseId) {
|
|||
|
|
return NULL;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$caseManagerContact = array();
|
|||
|
|
$xmlProcessor = new CRM_Case_XMLProcessor_Process();
|
|||
|
|
|
|||
|
|
$managerRoleId = $xmlProcessor->getCaseManagerRoleId($caseType);
|
|||
|
|
|
|||
|
|
if (!empty($managerRoleId)) {
|
|||
|
|
$managerRoleQuery = "
|
|||
|
|
SELECT civicrm_contact.id as casemanager_id,
|
|||
|
|
civicrm_contact.sort_name as casemanager
|
|||
|
|
FROM civicrm_contact
|
|||
|
|
LEFT JOIN civicrm_relationship ON (civicrm_relationship.contact_id_b = civicrm_contact.id AND civicrm_relationship.relationship_type_id = %1)
|
|||
|
|
LEFT JOIN civicrm_case ON civicrm_case.id = civicrm_relationship.case_id
|
|||
|
|
WHERE civicrm_case.id = %2 AND is_active = 1";
|
|||
|
|
|
|||
|
|
$managerRoleParams = array(
|
|||
|
|
1 => array($managerRoleId, 'Integer'),
|
|||
|
|
2 => array($caseId, 'Integer'),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($managerRoleQuery, $managerRoleParams);
|
|||
|
|
if ($dao->fetch()) {
|
|||
|
|
$caseManagerContact['casemanager_id'] = $dao->casemanager_id;
|
|||
|
|
$caseManagerContact['casemanager'] = $dao->casemanager;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $caseManagerContact;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* @param int $contactId
|
|||
|
|
* @param bool $excludeDeleted
|
|||
|
|
*
|
|||
|
|
* @return int
|
|||
|
|
*/
|
|||
|
|
public static function caseCount($contactId = NULL, $excludeDeleted = TRUE) {
|
|||
|
|
$params = array('check_permissions' => TRUE);
|
|||
|
|
if ($excludeDeleted) {
|
|||
|
|
$params['is_deleted'] = 0;
|
|||
|
|
}
|
|||
|
|
if ($contactId) {
|
|||
|
|
$params['contact_id'] = $contactId;
|
|||
|
|
}
|
|||
|
|
try {
|
|||
|
|
return civicrm_api3('Case', 'getcount', $params);
|
|||
|
|
}
|
|||
|
|
catch (CiviCRM_API3_Exception $e) {
|
|||
|
|
// Lack of permissions will throw an exception
|
|||
|
|
return 0;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Retrieve related case ids for given case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* @param bool $excludeDeleted
|
|||
|
|
* Do not include deleted cases.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getRelatedCaseIds($caseId, $excludeDeleted = TRUE) {
|
|||
|
|
//FIXME : do check for permissions.
|
|||
|
|
|
|||
|
|
if (!$caseId) {
|
|||
|
|
return array();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$linkActType = array_search('Link Cases',
|
|||
|
|
CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name')
|
|||
|
|
);
|
|||
|
|
if (!$linkActType) {
|
|||
|
|
return array();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$whereClause = "mainCase.id = %2";
|
|||
|
|
if ($excludeDeleted) {
|
|||
|
|
$whereClause .= " AND ( relAct.is_deleted = 0 OR relAct.is_deleted IS NULL )";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$query = "
|
|||
|
|
SELECT relCaseAct.case_id
|
|||
|
|
FROM civicrm_case mainCase
|
|||
|
|
INNER JOIN civicrm_case_activity mainCaseAct ON (mainCaseAct.case_id = mainCase.id)
|
|||
|
|
INNER JOIN civicrm_activity mainAct ON (mainCaseAct.activity_id = mainAct.id AND mainAct.activity_type_id = %1)
|
|||
|
|
INNER JOIN civicrm_case_activity relCaseAct ON (relCaseAct.activity_id = mainAct.id AND mainCaseAct.id != relCaseAct.id)
|
|||
|
|
INNER JOIN civicrm_activity relAct ON (relCaseAct.activity_id = relAct.id AND relAct.activity_type_id = %1)
|
|||
|
|
WHERE $whereClause";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query, array(
|
|||
|
|
1 => array($linkActType, 'Integer'),
|
|||
|
|
2 => array($caseId, 'Integer'),
|
|||
|
|
));
|
|||
|
|
$relatedCaseIds = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$relatedCaseIds[$dao->case_id] = $dao->case_id;
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
|
|||
|
|
return array_values($relatedCaseIds);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Retrieve related case details for given case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* @param bool $excludeDeleted
|
|||
|
|
* Do not include deleted cases.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getRelatedCases($caseId, $excludeDeleted = TRUE) {
|
|||
|
|
$relatedCaseIds = self::getRelatedCaseIds($caseId, $excludeDeleted);
|
|||
|
|
$relatedCases = array();
|
|||
|
|
|
|||
|
|
if (!$relatedCaseIds) {
|
|||
|
|
return array();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$whereClause = 'relCase.id IN ( ' . implode(',', $relatedCaseIds) . ' )';
|
|||
|
|
if ($excludeDeleted) {
|
|||
|
|
$whereClause .= " AND ( relCase.is_deleted = 0 OR relCase.is_deleted IS NULL )";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//filter for permissioned cases.
|
|||
|
|
$filterCases = array();
|
|||
|
|
$doFilterCases = FALSE;
|
|||
|
|
if (!CRM_Core_Permission::check('access all cases and activities')) {
|
|||
|
|
$doFilterCases = TRUE;
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$filterCases = CRM_Case_BAO_Case::getCases(FALSE, $session->get('userID'));
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//2. fetch the details of related cases.
|
|||
|
|
$query = "
|
|||
|
|
SELECT relCase.id as id,
|
|||
|
|
civicrm_case_type.title as case_type,
|
|||
|
|
client.display_name as client_name,
|
|||
|
|
client.id as client_id
|
|||
|
|
FROM civicrm_case relCase
|
|||
|
|
INNER JOIN civicrm_case_contact relCaseContact ON ( relCase.id = relCaseContact.case_id )
|
|||
|
|
INNER JOIN civicrm_contact client ON ( client.id = relCaseContact.contact_id )
|
|||
|
|
LEFT JOIN civicrm_case_type ON relCase.case_type_id = civicrm_case_type.id
|
|||
|
|
WHERE {$whereClause}";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
$contactViewUrl = CRM_Utils_System::url("civicrm/contact/view", "reset=1&cid=");
|
|||
|
|
$hasViewContact = CRM_Core_Permission::giveMeAllACLs();
|
|||
|
|
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$caseView = NULL;
|
|||
|
|
if (!$doFilterCases || array_key_exists($dao->id, $filterCases)) {
|
|||
|
|
$caseViewStr = "reset=1&id={$dao->id}&cid={$dao->client_id}&action=view&context=case&selectedChild=case";
|
|||
|
|
$caseViewUrl = CRM_Utils_System::url("civicrm/contact/view/case", $caseViewStr);
|
|||
|
|
$caseView = "<a class='action-item no-popup crm-hover-button' href='{$caseViewUrl}'>" . ts('View Case') . "</a>";
|
|||
|
|
}
|
|||
|
|
$clientView = $dao->client_name;
|
|||
|
|
if ($hasViewContact) {
|
|||
|
|
$clientView = "<a href='{$contactViewUrl}{$dao->client_id}'>$dao->client_name</a>";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$relatedCases[$dao->id] = array(
|
|||
|
|
'case_id' => $dao->id,
|
|||
|
|
'case_type' => $dao->case_type,
|
|||
|
|
'client_name' => $clientView,
|
|||
|
|
'links' => $caseView,
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
|
|||
|
|
return $relatedCases;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Merge two duplicate contacts' cases - follow CRM-5758 rules.
|
|||
|
|
*
|
|||
|
|
* @see CRM_Dedupe_Merger::cpTables()
|
|||
|
|
*
|
|||
|
|
* TODO: use the 3rd $sqls param to append sql statements rather than executing them here
|
|||
|
|
*
|
|||
|
|
* @param int $mainContactId
|
|||
|
|
* @param int $otherContactId
|
|||
|
|
*/
|
|||
|
|
public static function mergeContacts($mainContactId, $otherContactId) {
|
|||
|
|
self::mergeCases($mainContactId, NULL, $otherContactId);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Function perform two task.
|
|||
|
|
* 1. Merge two duplicate contacts cases - follow CRM-5758 rules.
|
|||
|
|
* 2. Merge two cases of same contact - follow CRM-5598 rules.
|
|||
|
|
*
|
|||
|
|
* @param int $mainContactId
|
|||
|
|
* Contact id of main contact record.
|
|||
|
|
* @param int $mainCaseId
|
|||
|
|
* Case id of main case record.
|
|||
|
|
* @param int $otherContactId
|
|||
|
|
* Contact id of record which is going to merge.
|
|||
|
|
* @param int $otherCaseId
|
|||
|
|
* Case id of record which is going to merge.
|
|||
|
|
*
|
|||
|
|
* @param bool $changeClient
|
|||
|
|
*
|
|||
|
|
* @return int|NULL
|
|||
|
|
*/
|
|||
|
|
public static function mergeCases(
|
|||
|
|
$mainContactId, $mainCaseId = NULL, $otherContactId = NULL,
|
|||
|
|
$otherCaseId = NULL, $changeClient = FALSE) {
|
|||
|
|
$moveToTrash = TRUE;
|
|||
|
|
|
|||
|
|
$duplicateContacts = FALSE;
|
|||
|
|
if ($mainContactId && $otherContactId &&
|
|||
|
|
$mainContactId != $otherContactId
|
|||
|
|
) {
|
|||
|
|
$duplicateContacts = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$duplicateCases = FALSE;
|
|||
|
|
if ($mainCaseId && $otherCaseId &&
|
|||
|
|
$mainCaseId != $otherCaseId
|
|||
|
|
) {
|
|||
|
|
$duplicateCases = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$mainCaseIds = array();
|
|||
|
|
if (!$duplicateContacts && !$duplicateCases) {
|
|||
|
|
return $mainCaseIds;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$activityTypes = CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name');
|
|||
|
|
$activityStatuses = CRM_Core_PseudoConstant::activityStatus('name');
|
|||
|
|
$activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
|
|||
|
|
$sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
|
|||
|
|
$assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
|
|||
|
|
$targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
|
|||
|
|
|
|||
|
|
$processCaseIds = array($otherCaseId);
|
|||
|
|
if ($duplicateContacts && !$duplicateCases) {
|
|||
|
|
if ($changeClient) {
|
|||
|
|
$processCaseIds = array($mainCaseId);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
//get all case ids for other contact.
|
|||
|
|
$processCaseIds = self::retrieveCaseIdsByContactId($otherContactId, TRUE);
|
|||
|
|
}
|
|||
|
|
if (!is_array($processCaseIds)) {
|
|||
|
|
return;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$currentUserId = $session->get('userID');
|
|||
|
|
|
|||
|
|
CRM_Utils_Hook::pre_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
|
|||
|
|
|
|||
|
|
// copy all cases and connect to main contact id.
|
|||
|
|
foreach ($processCaseIds as $otherCaseId) {
|
|||
|
|
if ($duplicateContacts) {
|
|||
|
|
$mainCase = CRM_Core_DAO::copyGeneric('CRM_Case_DAO_Case', array('id' => $otherCaseId));
|
|||
|
|
$mainCaseId = $mainCase->id;
|
|||
|
|
if (!$mainCaseId) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// CRM-11662 Copy Case custom data
|
|||
|
|
$extends = array('case');
|
|||
|
|
$groupTree = CRM_Core_BAO_CustomGroup::getGroupDetail(NULL, NULL, $extends);
|
|||
|
|
if ($groupTree) {
|
|||
|
|
foreach ($groupTree as $groupID => $group) {
|
|||
|
|
$table[$groupTree[$groupID]['table_name']] = array('entity_id');
|
|||
|
|
foreach ($group['fields'] as $fieldID => $field) {
|
|||
|
|
$table[$groupTree[$groupID]['table_name']][] = $groupTree[$groupID]['fields'][$fieldID]['column_name'];
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
foreach ($table as $tableName => $tableColumns) {
|
|||
|
|
$insert = 'INSERT INTO ' . $tableName . ' (' . implode(', ', $tableColumns) . ') ';
|
|||
|
|
$tableColumns[0] = $mainCaseId;
|
|||
|
|
$select = 'SELECT ' . implode(', ', $tableColumns);
|
|||
|
|
$from = ' FROM ' . $tableName;
|
|||
|
|
$where = " WHERE {$tableName}.entity_id = {$otherCaseId}";
|
|||
|
|
$query = $insert . $select . $from . $where;
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$mainCase->free();
|
|||
|
|
|
|||
|
|
$mainCaseIds[] = $mainCaseId;
|
|||
|
|
//insert record for case contact.
|
|||
|
|
$otherCaseContact = new CRM_Case_DAO_CaseContact();
|
|||
|
|
$otherCaseContact->case_id = $otherCaseId;
|
|||
|
|
$otherCaseContact->find();
|
|||
|
|
while ($otherCaseContact->fetch()) {
|
|||
|
|
$mainCaseContact = new CRM_Case_DAO_CaseContact();
|
|||
|
|
$mainCaseContact->case_id = $mainCaseId;
|
|||
|
|
$mainCaseContact->contact_id = $otherCaseContact->contact_id;
|
|||
|
|
if ($mainCaseContact->contact_id == $otherContactId) {
|
|||
|
|
$mainCaseContact->contact_id = $mainContactId;
|
|||
|
|
}
|
|||
|
|
//avoid duplicate object.
|
|||
|
|
if (!$mainCaseContact->find(TRUE)) {
|
|||
|
|
$mainCaseContact->save();
|
|||
|
|
}
|
|||
|
|
$mainCaseContact->free();
|
|||
|
|
}
|
|||
|
|
$otherCaseContact->free();
|
|||
|
|
}
|
|||
|
|
elseif (!$otherContactId) {
|
|||
|
|
$otherContactId = $mainContactId;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!$mainCaseId || !$otherCaseId ||
|
|||
|
|
!$mainContactId || !$otherContactId
|
|||
|
|
) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// get all activities for other case.
|
|||
|
|
$otherCaseActivities = array();
|
|||
|
|
CRM_Core_DAO::commonRetrieveAll('CRM_Case_DAO_CaseActivity', 'case_id', $otherCaseId, $otherCaseActivities);
|
|||
|
|
|
|||
|
|
//for duplicate cases do not process singleton activities.
|
|||
|
|
$otherActivityIds = $singletonActivityIds = array();
|
|||
|
|
foreach ($otherCaseActivities as $caseActivityId => $otherIds) {
|
|||
|
|
$otherActId = CRM_Utils_Array::value('activity_id', $otherIds);
|
|||
|
|
if (!$otherActId || in_array($otherActId, $otherActivityIds)) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
$otherActivityIds[] = $otherActId;
|
|||
|
|
}
|
|||
|
|
if ($duplicateCases) {
|
|||
|
|
if ($openCaseType = array_search('Open Case', $activityTypes)) {
|
|||
|
|
$sql = "
|
|||
|
|
SELECT id
|
|||
|
|
FROM civicrm_activity
|
|||
|
|
WHERE activity_type_id = $openCaseType
|
|||
|
|
AND id IN ( " . implode(',', array_values($otherActivityIds)) . ');';
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($sql);
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$singletonActivityIds[] = $dao->id;
|
|||
|
|
}
|
|||
|
|
$dao->free();
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// migrate all activities and connect to main contact.
|
|||
|
|
$copiedActivityIds = $activityMappingIds = array();
|
|||
|
|
sort($otherActivityIds);
|
|||
|
|
foreach ($otherActivityIds as $otherActivityId) {
|
|||
|
|
|
|||
|
|
//for duplicate cases -
|
|||
|
|
//do not migrate singleton activities.
|
|||
|
|
if (!$otherActivityId || in_array($otherActivityId, $singletonActivityIds)) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//migrate activity record.
|
|||
|
|
$otherActivity = new CRM_Activity_DAO_Activity();
|
|||
|
|
$otherActivity->id = $otherActivityId;
|
|||
|
|
if (!$otherActivity->find(TRUE)) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$mainActVals = array();
|
|||
|
|
$mainActivity = new CRM_Activity_DAO_Activity();
|
|||
|
|
CRM_Core_DAO::storeValues($otherActivity, $mainActVals);
|
|||
|
|
$mainActivity->copyValues($mainActVals);
|
|||
|
|
$mainActivity->id = NULL;
|
|||
|
|
$mainActivity->activity_date_time = CRM_Utils_Date::isoToMysql($otherActivity->activity_date_time);
|
|||
|
|
$mainActivity->source_record_id = CRM_Utils_Array::value($mainActivity->source_record_id,
|
|||
|
|
$activityMappingIds
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$mainActivity->original_id = CRM_Utils_Array::value($mainActivity->original_id,
|
|||
|
|
$activityMappingIds
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$mainActivity->parent_id = CRM_Utils_Array::value($mainActivity->parent_id,
|
|||
|
|
$activityMappingIds
|
|||
|
|
);
|
|||
|
|
$mainActivity->save();
|
|||
|
|
$mainActivityId = $mainActivity->id;
|
|||
|
|
if (!$mainActivityId) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$activityMappingIds[$otherActivityId] = $mainActivityId;
|
|||
|
|
// insert log of all activities
|
|||
|
|
CRM_Activity_BAO_Activity::logActivityAction($mainActivity);
|
|||
|
|
|
|||
|
|
$otherActivity->free();
|
|||
|
|
$mainActivity->free();
|
|||
|
|
$copiedActivityIds[] = $otherActivityId;
|
|||
|
|
|
|||
|
|
//create case activity record.
|
|||
|
|
$mainCaseActivity = new CRM_Case_DAO_CaseActivity();
|
|||
|
|
$mainCaseActivity->case_id = $mainCaseId;
|
|||
|
|
$mainCaseActivity->activity_id = $mainActivityId;
|
|||
|
|
$mainCaseActivity->save();
|
|||
|
|
$mainCaseActivity->free();
|
|||
|
|
|
|||
|
|
//migrate source activity.
|
|||
|
|
$otherSourceActivity = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$otherSourceActivity->activity_id = $otherActivityId;
|
|||
|
|
$otherSourceActivity->record_type_id = $sourceID;
|
|||
|
|
$otherSourceActivity->find();
|
|||
|
|
while ($otherSourceActivity->fetch()) {
|
|||
|
|
$mainActivitySource = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$mainActivitySource->record_type_id = $sourceID;
|
|||
|
|
$mainActivitySource->activity_id = $mainActivityId;
|
|||
|
|
$mainActivitySource->contact_id = $otherSourceActivity->contact_id;
|
|||
|
|
if ($mainActivitySource->contact_id == $otherContactId) {
|
|||
|
|
$mainActivitySource->contact_id = $mainContactId;
|
|||
|
|
}
|
|||
|
|
//avoid duplicate object.
|
|||
|
|
if (!$mainActivitySource->find(TRUE)) {
|
|||
|
|
$mainActivitySource->save();
|
|||
|
|
}
|
|||
|
|
$mainActivitySource->free();
|
|||
|
|
}
|
|||
|
|
$otherSourceActivity->free();
|
|||
|
|
|
|||
|
|
//migrate target activities.
|
|||
|
|
$otherTargetActivity = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$otherTargetActivity->activity_id = $otherActivityId;
|
|||
|
|
$otherTargetActivity->record_type_id = $targetID;
|
|||
|
|
$otherTargetActivity->find();
|
|||
|
|
while ($otherTargetActivity->fetch()) {
|
|||
|
|
$mainActivityTarget = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$mainActivityTarget->record_type_id = $targetID;
|
|||
|
|
$mainActivityTarget->activity_id = $mainActivityId;
|
|||
|
|
$mainActivityTarget->contact_id = $otherTargetActivity->contact_id;
|
|||
|
|
if ($mainActivityTarget->contact_id == $otherContactId) {
|
|||
|
|
$mainActivityTarget->contact_id = $mainContactId;
|
|||
|
|
}
|
|||
|
|
//avoid duplicate object.
|
|||
|
|
if (!$mainActivityTarget->find(TRUE)) {
|
|||
|
|
$mainActivityTarget->save();
|
|||
|
|
}
|
|||
|
|
$mainActivityTarget->free();
|
|||
|
|
}
|
|||
|
|
$otherTargetActivity->free();
|
|||
|
|
|
|||
|
|
//migrate assignee activities.
|
|||
|
|
$otherAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$otherAssigneeActivity->activity_id = $otherActivityId;
|
|||
|
|
$otherAssigneeActivity->record_type_id = $assigneeID;
|
|||
|
|
$otherAssigneeActivity->find();
|
|||
|
|
while ($otherAssigneeActivity->fetch()) {
|
|||
|
|
$mainAssigneeActivity = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$mainAssigneeActivity->activity_id = $mainActivityId;
|
|||
|
|
$mainAssigneeActivity->record_type_id = $assigneeID;
|
|||
|
|
$mainAssigneeActivity->contact_id = $otherAssigneeActivity->contact_id;
|
|||
|
|
if ($mainAssigneeActivity->contact_id == $otherContactId) {
|
|||
|
|
$mainAssigneeActivity->contact_id = $mainContactId;
|
|||
|
|
}
|
|||
|
|
//avoid duplicate object.
|
|||
|
|
if (!$mainAssigneeActivity->find(TRUE)) {
|
|||
|
|
$mainAssigneeActivity->save();
|
|||
|
|
}
|
|||
|
|
$mainAssigneeActivity->free();
|
|||
|
|
}
|
|||
|
|
$otherAssigneeActivity->free();
|
|||
|
|
|
|||
|
|
// copy custom fields and attachments
|
|||
|
|
$aparams = array(
|
|||
|
|
'activityID' => $otherActivityId,
|
|||
|
|
'mainActivityId' => $mainActivityId,
|
|||
|
|
);
|
|||
|
|
CRM_Activity_BAO_Activity::copyExtendedActivityData($aparams);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//copy case relationship.
|
|||
|
|
if ($duplicateContacts) {
|
|||
|
|
//migrate relationship records.
|
|||
|
|
$otherRelationship = new CRM_Contact_DAO_Relationship();
|
|||
|
|
$otherRelationship->case_id = $otherCaseId;
|
|||
|
|
$otherRelationship->find();
|
|||
|
|
$otherRelationshipIds = array();
|
|||
|
|
while ($otherRelationship->fetch()) {
|
|||
|
|
$otherRelVals = array();
|
|||
|
|
$updateOtherRel = FALSE;
|
|||
|
|
CRM_Core_DAO::storeValues($otherRelationship, $otherRelVals);
|
|||
|
|
|
|||
|
|
$mainRelationship = new CRM_Contact_DAO_Relationship();
|
|||
|
|
$mainRelationship->copyValues($otherRelVals);
|
|||
|
|
$mainRelationship->id = NULL;
|
|||
|
|
$mainRelationship->case_id = $mainCaseId;
|
|||
|
|
if ($mainRelationship->contact_id_a == $otherContactId) {
|
|||
|
|
$updateOtherRel = TRUE;
|
|||
|
|
$mainRelationship->contact_id_a = $mainContactId;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//case creator change only when we merge user contact.
|
|||
|
|
if ($mainRelationship->contact_id_b == $otherContactId) {
|
|||
|
|
//do not change creator for change client.
|
|||
|
|
if (!$changeClient) {
|
|||
|
|
$updateOtherRel = TRUE;
|
|||
|
|
$mainRelationship->contact_id_b = ($currentUserId) ? $currentUserId : $mainContactId;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$mainRelationship->end_date = CRM_Utils_Date::isoToMysql($otherRelationship->end_date);
|
|||
|
|
$mainRelationship->start_date = CRM_Utils_Date::isoToMysql($otherRelationship->start_date);
|
|||
|
|
|
|||
|
|
//avoid duplicate object.
|
|||
|
|
if (!$mainRelationship->find(TRUE)) {
|
|||
|
|
$mainRelationship->save();
|
|||
|
|
}
|
|||
|
|
$mainRelationship->free();
|
|||
|
|
|
|||
|
|
//get the other relationship ids to update end date.
|
|||
|
|
if ($updateOtherRel) {
|
|||
|
|
$otherRelationshipIds[$otherRelationship->id] = $otherRelationship->id;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
$otherRelationship->free();
|
|||
|
|
|
|||
|
|
//update other relationships end dates
|
|||
|
|
if (!empty($otherRelationshipIds)) {
|
|||
|
|
$sql = 'UPDATE civicrm_relationship
|
|||
|
|
SET end_date = CURDATE()
|
|||
|
|
WHERE id IN ( ' . implode(',', $otherRelationshipIds) . ')';
|
|||
|
|
CRM_Core_DAO::executeQuery($sql);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//move other case to trash.
|
|||
|
|
$mergeCase = self::deleteCase($otherCaseId, $moveToTrash);
|
|||
|
|
if (!$mergeCase) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$mergeActSubject = $mergeActSubjectDetails = $mergeActType = '';
|
|||
|
|
if ($changeClient) {
|
|||
|
|
$mainContactDisplayName = CRM_Contact_BAO_Contact::displayName($mainContactId);
|
|||
|
|
$otherContactDisplayName = CRM_Contact_BAO_Contact::displayName($otherContactId);
|
|||
|
|
|
|||
|
|
$mergeActType = array_search('Reassigned Case', $activityTypes);
|
|||
|
|
$mergeActSubject = ts("Case %1 reassigned client from %2 to %3. New Case ID is %4.",
|
|||
|
|
array(
|
|||
|
|
1 => $otherCaseId,
|
|||
|
|
2 => $otherContactDisplayName,
|
|||
|
|
3 => $mainContactDisplayName,
|
|||
|
|
4 => $mainCaseId,
|
|||
|
|
)
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
elseif ($duplicateContacts) {
|
|||
|
|
$mergeActType = array_search('Merge Case', $activityTypes);
|
|||
|
|
$mergeActSubject = ts("Case %1 copied from contact id %2 to contact id %3 via merge. New Case ID is %4.",
|
|||
|
|
array(
|
|||
|
|
1 => $otherCaseId,
|
|||
|
|
2 => $otherContactId,
|
|||
|
|
3 => $mainContactId,
|
|||
|
|
4 => $mainCaseId,
|
|||
|
|
)
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$mergeActType = array_search('Merge Case', $activityTypes);
|
|||
|
|
$mergeActSubject = ts("Case %1 merged into case %2", array(1 => $otherCaseId, 2 => $mainCaseId));
|
|||
|
|
if (!empty($copiedActivityIds)) {
|
|||
|
|
$sql = '
|
|||
|
|
SELECT id, subject, activity_date_time, activity_type_id
|
|||
|
|
FROM civicrm_activity
|
|||
|
|
WHERE id IN (' . implode(',', $copiedActivityIds) . ')';
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($sql);
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$mergeActSubjectDetails .= "{$dao->activity_date_time} :: {$activityTypes[$dao->activity_type_id]}";
|
|||
|
|
if ($dao->subject) {
|
|||
|
|
$mergeActSubjectDetails .= " :: {$dao->subject}";
|
|||
|
|
}
|
|||
|
|
$mergeActSubjectDetails .= "<br />";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//Create merge activity record. Source for merge activity is the logged in user's contact ID ($currentUserId).
|
|||
|
|
$activityParams = array(
|
|||
|
|
'subject' => $mergeActSubject,
|
|||
|
|
'details' => $mergeActSubjectDetails,
|
|||
|
|
'status_id' => array_search('Completed', $activityStatuses),
|
|||
|
|
'activity_type_id' => $mergeActType,
|
|||
|
|
'source_contact_id' => $currentUserId,
|
|||
|
|
'activity_date_time' => date('YmdHis'),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$mergeActivity = CRM_Activity_BAO_Activity::create($activityParams);
|
|||
|
|
$mergeActivityId = $mergeActivity->id;
|
|||
|
|
if (!$mergeActivityId) {
|
|||
|
|
continue;
|
|||
|
|
}
|
|||
|
|
$mergeActivity->free();
|
|||
|
|
|
|||
|
|
//connect merge activity to case.
|
|||
|
|
$mergeCaseAct = array(
|
|||
|
|
'case_id' => $mainCaseId,
|
|||
|
|
'activity_id' => $mergeActivityId,
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
self::processCaseActivity($mergeCaseAct);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
CRM_Utils_Hook::post_case_merge($mainContactId, $mainCaseId, $otherContactId, $otherCaseId, $changeClient);
|
|||
|
|
|
|||
|
|
return $mainCaseIds;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Validate contact permission for
|
|||
|
|
* edit/view on activity record and build links.
|
|||
|
|
*
|
|||
|
|
* @param array $tplParams
|
|||
|
|
* Params to be sent to template for sending email.
|
|||
|
|
* @param array $activityParams
|
|||
|
|
* Info of the activity.
|
|||
|
|
*/
|
|||
|
|
public static function buildPermissionLinks(&$tplParams, $activityParams) {
|
|||
|
|
$activityTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityParams['source_record_id'],
|
|||
|
|
'activity_type_id', 'id'
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if (!empty($tplParams['isCaseActivity'])) {
|
|||
|
|
$tplParams['editActURL'] = CRM_Utils_System::url('civicrm/case/activity',
|
|||
|
|
"reset=1&cid={$activityParams['target_id']}&caseid={$activityParams['case_id']}&action=update&id={$activityParams['source_record_id']}", TRUE
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/case/activity/view',
|
|||
|
|
"reset=1&aid={$activityParams['source_record_id']}&cid={$activityParams['target_id']}&caseID={$activityParams['case_id']}", TRUE
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$tplParams['manageCaseURL'] = CRM_Utils_System::url('civicrm/contact/view/case',
|
|||
|
|
"reset=1&id={$activityParams['case_id']}&cid={$activityParams['target_id']}&action=view&context=home", TRUE
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$tplParams['editActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
|
|||
|
|
"atype=$activityTypeId&action=update&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
$tplParams['viewActURL'] = CRM_Utils_System::url('civicrm/contact/view/activity',
|
|||
|
|
"atype=$activityTypeId&action=view&reset=1&id={$activityParams['source_record_id']}&cid={$tplParams['contact']['contact_id']}&context=activity", TRUE
|
|||
|
|
);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Validate contact permission for
|
|||
|
|
* given operation on activity record.
|
|||
|
|
*
|
|||
|
|
* @param int $activityId
|
|||
|
|
* Activity record id.
|
|||
|
|
* @param string $operation
|
|||
|
|
* User operation.
|
|||
|
|
* @param int $actTypeId
|
|||
|
|
* Activity type id.
|
|||
|
|
* @param int $contactId
|
|||
|
|
* Contact id/if not pass consider logged in.
|
|||
|
|
* @param bool $checkComponent
|
|||
|
|
* Do we need to check component enabled.
|
|||
|
|
*
|
|||
|
|
* @return bool
|
|||
|
|
*/
|
|||
|
|
public static function checkPermission($activityId, $operation, $actTypeId = NULL, $contactId = NULL, $checkComponent = TRUE) {
|
|||
|
|
$allow = FALSE;
|
|||
|
|
if (!$actTypeId && $activityId) {
|
|||
|
|
$actTypeId = CRM_Core_DAO::getFieldValue('CRM_Activity_DAO_Activity', $activityId, 'activity_type_id');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (!$activityId || !$operation || !$actTypeId) {
|
|||
|
|
return $allow;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//do check for civicase component enabled.
|
|||
|
|
if ($checkComponent && !self::enabled()) {
|
|||
|
|
return $allow;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//do check for cases.
|
|||
|
|
$caseActOperations = array(
|
|||
|
|
'File On Case',
|
|||
|
|
'Link Cases',
|
|||
|
|
'Move To Case',
|
|||
|
|
'Copy To Case',
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if (in_array($operation, $caseActOperations)) {
|
|||
|
|
static $caseCount;
|
|||
|
|
if (!isset($caseCount)) {
|
|||
|
|
try {
|
|||
|
|
$caseCount = civicrm_api3('Case', 'getcount', array(
|
|||
|
|
'check_permissions' => TRUE,
|
|||
|
|
'status_id' => array('!=' => 'Closed'),
|
|||
|
|
'is_deleted' => 0,
|
|||
|
|
'end_date' => array('IS NULL' => 1),
|
|||
|
|
));
|
|||
|
|
}
|
|||
|
|
catch (CiviCRM_API3_Exception $e) {
|
|||
|
|
// Lack of permissions will throw an exception
|
|||
|
|
$caseCount = 0;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if ($operation == 'File On Case') {
|
|||
|
|
$allow = !empty($caseCount);
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
$allow = ($caseCount > 1);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$actionOperations = array('view', 'edit', 'delete');
|
|||
|
|
if (in_array($operation, $actionOperations)) {
|
|||
|
|
|
|||
|
|
//do cache when user has non/supper permission.
|
|||
|
|
static $allowOperations;
|
|||
|
|
|
|||
|
|
if (!is_array($allowOperations) ||
|
|||
|
|
!array_key_exists($operation, $allowOperations)
|
|||
|
|
) {
|
|||
|
|
|
|||
|
|
if (!$contactId) {
|
|||
|
|
$session = CRM_Core_Session::singleton();
|
|||
|
|
$contactId = $session->get('userID');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//check for permissions.
|
|||
|
|
$permissions = array(
|
|||
|
|
'view' => array(
|
|||
|
|
'access my cases and activities',
|
|||
|
|
'access all cases and activities',
|
|||
|
|
),
|
|||
|
|
'edit' => array(
|
|||
|
|
'access my cases and activities',
|
|||
|
|
'access all cases and activities',
|
|||
|
|
),
|
|||
|
|
'delete' => array('delete activities'),
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
//check for core permission.
|
|||
|
|
$hasPermissions = array();
|
|||
|
|
$checkPermissions = CRM_Utils_Array::value($operation, $permissions);
|
|||
|
|
if (is_array($checkPermissions)) {
|
|||
|
|
foreach ($checkPermissions as $per) {
|
|||
|
|
if (CRM_Core_Permission::check($per)) {
|
|||
|
|
$hasPermissions[$operation][] = $per;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//has permissions.
|
|||
|
|
if (!empty($hasPermissions)) {
|
|||
|
|
//need to check activity object specific.
|
|||
|
|
if (in_array($operation, array(
|
|||
|
|
'view',
|
|||
|
|
'edit',
|
|||
|
|
))
|
|||
|
|
) {
|
|||
|
|
//do we have supper permission.
|
|||
|
|
if (in_array('access all cases and activities', $hasPermissions[$operation])) {
|
|||
|
|
$allowOperations[$operation] = $allow = TRUE;
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
//user has only access to my cases and activity.
|
|||
|
|
//here object specific permmions come in picture.
|
|||
|
|
|
|||
|
|
//edit - contact must be source or assignee
|
|||
|
|
//view - contact must be source/assignee/target
|
|||
|
|
$isTarget = $isAssignee = $isSource = FALSE;
|
|||
|
|
$activityContacts = CRM_Activity_BAO_ActivityContact::buildOptions('record_type_id', 'validate');
|
|||
|
|
$sourceID = CRM_Utils_Array::key('Activity Source', $activityContacts);
|
|||
|
|
$assigneeID = CRM_Utils_Array::key('Activity Assignees', $activityContacts);
|
|||
|
|
$targetID = CRM_Utils_Array::key('Activity Targets', $activityContacts);
|
|||
|
|
|
|||
|
|
$target = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$target->record_type_id = $targetID;
|
|||
|
|
$target->activity_id = $activityId;
|
|||
|
|
$target->contact_id = $contactId;
|
|||
|
|
if ($target->find(TRUE)) {
|
|||
|
|
$isTarget = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$assignee = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$assignee->activity_id = $activityId;
|
|||
|
|
$assignee->record_type_id = $assigneeID;
|
|||
|
|
$assignee->contact_id = $contactId;
|
|||
|
|
if ($assignee->find(TRUE)) {
|
|||
|
|
$isAssignee = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$source = new CRM_Activity_DAO_ActivityContact();
|
|||
|
|
$source->activity_id = $activityId;
|
|||
|
|
$source->record_type_id = $sourceID;
|
|||
|
|
$source->contact_id = $contactId;
|
|||
|
|
if ($source->find(TRUE)) {
|
|||
|
|
$isSource = TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if ($operation == 'edit') {
|
|||
|
|
if ($isAssignee || $isSource) {
|
|||
|
|
$allow = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if ($operation == 'view') {
|
|||
|
|
if ($isTarget || $isAssignee || $isSource) {
|
|||
|
|
$allow = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
elseif (is_array($hasPermissions[$operation])) {
|
|||
|
|
$allowOperations[$operation] = $allow = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
//contact do not have permission.
|
|||
|
|
$allowOperations[$operation] = FALSE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
//use cache.
|
|||
|
|
//here contact might have supper/non permission.
|
|||
|
|
$allow = $allowOperations[$operation];
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//do further only when operation is granted.
|
|||
|
|
if ($allow) {
|
|||
|
|
$activityTypes = CRM_Core_PseudoConstant::activityType(TRUE, TRUE, FALSE, 'name');
|
|||
|
|
|
|||
|
|
//get the activity type name.
|
|||
|
|
$actTypeName = CRM_Utils_Array::value($actTypeId, $activityTypes);
|
|||
|
|
|
|||
|
|
//do not allow multiple copy / edit action.
|
|||
|
|
$singletonNames = array(
|
|||
|
|
'Open Case',
|
|||
|
|
'Reassigned Case',
|
|||
|
|
'Merge Case',
|
|||
|
|
'Link Cases',
|
|||
|
|
'Assign Case Role',
|
|||
|
|
'Email',
|
|||
|
|
'Inbound Email',
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
//do not allow to delete these activities, CRM-4543
|
|||
|
|
$doNotDeleteNames = array('Open Case', 'Change Case Type', 'Change Case Status', 'Change Case Start Date');
|
|||
|
|
|
|||
|
|
//allow edit operation.
|
|||
|
|
$allowEditNames = array('Open Case');
|
|||
|
|
|
|||
|
|
// do not allow File on Case
|
|||
|
|
$doNotFileNames = array(
|
|||
|
|
'Open Case',
|
|||
|
|
'Change Case Type',
|
|||
|
|
'Change Case Status',
|
|||
|
|
'Change Case Start Date',
|
|||
|
|
'Reassigned Case',
|
|||
|
|
'Merge Case',
|
|||
|
|
'Link Cases',
|
|||
|
|
'Assign Case Role',
|
|||
|
|
);
|
|||
|
|
|
|||
|
|
if (in_array($actTypeName, $singletonNames)) {
|
|||
|
|
$allow = FALSE;
|
|||
|
|
if ($operation == 'File On Case') {
|
|||
|
|
$allow = (in_array($actTypeName, $doNotFileNames)) ? FALSE : TRUE;
|
|||
|
|
}
|
|||
|
|
if (in_array($operation, $actionOperations)) {
|
|||
|
|
$allow = TRUE;
|
|||
|
|
if ($operation == 'edit') {
|
|||
|
|
$allow = (in_array($actTypeName, $allowEditNames)) ? TRUE : FALSE;
|
|||
|
|
}
|
|||
|
|
elseif ($operation == 'delete') {
|
|||
|
|
$allow = (in_array($actTypeName, $doNotDeleteNames)) ? FALSE : TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if ($allow && ($operation == 'delete') &&
|
|||
|
|
in_array($actTypeName, $doNotDeleteNames)
|
|||
|
|
) {
|
|||
|
|
$allow = FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if ($allow && ($operation == 'File On Case') &&
|
|||
|
|
in_array($actTypeName, $doNotFileNames)
|
|||
|
|
) {
|
|||
|
|
$allow = FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//check settings file for masking actions
|
|||
|
|
//on the basis the activity types
|
|||
|
|
//hide Edit link if activity type is NOT editable
|
|||
|
|
//(special case activities).CRM-5871
|
|||
|
|
if ($allow && in_array($operation, $actionOperations)) {
|
|||
|
|
static $actionFilter = array();
|
|||
|
|
if (!array_key_exists($operation, $actionFilter)) {
|
|||
|
|
$xmlProcessor = new CRM_Case_XMLProcessor_Process();
|
|||
|
|
$actionFilter[$operation] = $xmlProcessor->get('Settings', 'ActivityTypes', FALSE, $operation);
|
|||
|
|
}
|
|||
|
|
if (array_key_exists($operation, $actionFilter[$operation]) &&
|
|||
|
|
in_array($actTypeId, $actionFilter[$operation][$operation])
|
|||
|
|
) {
|
|||
|
|
$allow = FALSE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $allow;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Since we drop 'access CiviCase', allow access
|
|||
|
|
* if user has 'access my cases and activities'
|
|||
|
|
* or 'access all cases and activities'
|
|||
|
|
*/
|
|||
|
|
public static function accessCiviCase() {
|
|||
|
|
if (!self::enabled()) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (CRM_Core_Permission::check('access my cases and activities') ||
|
|||
|
|
CRM_Core_Permission::check('access all cases and activities')
|
|||
|
|
) {
|
|||
|
|
return TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Verify user has permission to access a case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* @param bool $denyClosed
|
|||
|
|
* Set TRUE if one wants closed cases to be treated as inaccessible.
|
|||
|
|
*
|
|||
|
|
* @return bool
|
|||
|
|
*/
|
|||
|
|
public static function accessCase($caseId, $denyClosed = TRUE) {
|
|||
|
|
if (!$caseId || !self::enabled()) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$params = array('id' => $caseId, 'check_permissions' => TRUE);
|
|||
|
|
if ($denyClosed && !CRM_Core_Permission::check('access all cases and activities')) {
|
|||
|
|
$params['status_id'] = array('!=' => 'Closed');
|
|||
|
|
}
|
|||
|
|
try {
|
|||
|
|
return (bool) civicrm_api3('Case', 'getcount', $params);
|
|||
|
|
}
|
|||
|
|
catch (CiviCRM_API3_Exception $e) {
|
|||
|
|
// Lack of permissions will throw an exception
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Check whether activity is a case Activity.
|
|||
|
|
*
|
|||
|
|
* @param int $activityID
|
|||
|
|
* Activity id.
|
|||
|
|
*
|
|||
|
|
* @return bool
|
|||
|
|
*/
|
|||
|
|
public static function isCaseActivity($activityID) {
|
|||
|
|
$isCaseActivity = FALSE;
|
|||
|
|
if ($activityID) {
|
|||
|
|
$params = array(1 => array($activityID, 'Integer'));
|
|||
|
|
$query = "SELECT id FROM civicrm_case_activity WHERE activity_id = %1";
|
|||
|
|
if (CRM_Core_DAO::singleValueQuery($query, $params)) {
|
|||
|
|
$isCaseActivity = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $isCaseActivity;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get all the case type ids currently in use.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getUsedCaseType() {
|
|||
|
|
static $caseTypeIds;
|
|||
|
|
|
|||
|
|
if (!is_array($caseTypeIds)) {
|
|||
|
|
$query = "SELECT DISTINCT( civicrm_case.case_type_id ) FROM civicrm_case";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
$caseTypeIds = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$typeId = explode(CRM_Core_DAO::VALUE_SEPARATOR,
|
|||
|
|
$dao->case_type_id
|
|||
|
|
);
|
|||
|
|
$caseTypeIds[] = $typeId[1];
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $caseTypeIds;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get all the case status ids currently in use.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getUsedCaseStatuses() {
|
|||
|
|
static $caseStatusIds;
|
|||
|
|
|
|||
|
|
if (!is_array($caseStatusIds)) {
|
|||
|
|
$query = "SELECT DISTINCT( civicrm_case.status_id ) FROM civicrm_case";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
$caseStatusIds = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$caseStatusIds[] = $dao->status_id;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $caseStatusIds;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get all the encounter medium ids currently in use.
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function getUsedEncounterMediums() {
|
|||
|
|
static $mediumIds;
|
|||
|
|
|
|||
|
|
if (!is_array($mediumIds)) {
|
|||
|
|
$query = "SELECT DISTINCT( civicrm_activity.medium_id ) FROM civicrm_activity";
|
|||
|
|
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($query);
|
|||
|
|
$mediumIds = array();
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
$mediumIds[] = $dao->medium_id;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $mediumIds;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Check case configuration.
|
|||
|
|
*
|
|||
|
|
* @param int $contactId
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
*/
|
|||
|
|
public static function isCaseConfigured($contactId = NULL) {
|
|||
|
|
$configured = array_fill_keys(array('configured', 'allowToAddNewCase', 'redirectToCaseAdmin'), FALSE);
|
|||
|
|
|
|||
|
|
//lets check for case configured.
|
|||
|
|
$allCasesCount = CRM_Case_BAO_Case::caseCount(NULL, FALSE);
|
|||
|
|
$configured['configured'] = ($allCasesCount) ? TRUE : FALSE;
|
|||
|
|
if (!$configured['configured']) {
|
|||
|
|
//do check for case type and case status.
|
|||
|
|
$caseTypes = CRM_Case_PseudoConstant::caseType('title', FALSE);
|
|||
|
|
if (!empty($caseTypes)) {
|
|||
|
|
$configured['configured'] = TRUE;
|
|||
|
|
if (!$configured['configured']) {
|
|||
|
|
$caseStatuses = CRM_Case_PseudoConstant::caseStatus('label', FALSE);
|
|||
|
|
if (!empty($caseStatuses)) {
|
|||
|
|
$configured['configured'] = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if ($configured['configured']) {
|
|||
|
|
//do check for active case type and case status.
|
|||
|
|
$caseTypes = CRM_Case_PseudoConstant::caseType();
|
|||
|
|
if (!empty($caseTypes)) {
|
|||
|
|
$caseStatuses = CRM_Case_PseudoConstant::caseStatus();
|
|||
|
|
if (!empty($caseStatuses)) {
|
|||
|
|
$configured['allowToAddNewCase'] = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//do we need to redirect user to case admin.
|
|||
|
|
if (!$configured['allowToAddNewCase'] && $contactId) {
|
|||
|
|
//check for current contact case count.
|
|||
|
|
$currentContatCasesCount = CRM_Case_BAO_Case::caseCount($contactId);
|
|||
|
|
//redirect user to case admin page.
|
|||
|
|
if (!$currentContatCasesCount) {
|
|||
|
|
$configured['redirectToCaseAdmin'] = TRUE;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $configured;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Used during case component enablement and during ugprade.
|
|||
|
|
*
|
|||
|
|
* @return bool
|
|||
|
|
*/
|
|||
|
|
public static function createCaseViews() {
|
|||
|
|
$errorScope = CRM_Core_TemporaryErrorScope::ignoreException();
|
|||
|
|
$dao = new CRM_Core_DAO();
|
|||
|
|
|
|||
|
|
$sql = self::createCaseViewsQuery('upcoming');
|
|||
|
|
$dao->query($sql);
|
|||
|
|
if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// Above error doesn't get caught?
|
|||
|
|
$doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_upcoming");
|
|||
|
|
if (is_null($doublecheck)) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
$sql = self::createCaseViewsQuery('recent');
|
|||
|
|
$dao->query($sql);
|
|||
|
|
if (PEAR::getStaticProperty('DB_DataObject', 'lastError')) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// Above error doesn't get caught?
|
|||
|
|
$doublecheck = $dao->singleValueQuery("SELECT count(id) FROM civicrm_view_case_activity_recent");
|
|||
|
|
if (is_null($doublecheck)) {
|
|||
|
|
return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return TRUE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Helper function, also used by the upgrade in case of error
|
|||
|
|
*
|
|||
|
|
* @param string $section
|
|||
|
|
*
|
|||
|
|
* @return string
|
|||
|
|
*/
|
|||
|
|
public static function createCaseViewsQuery($section = 'upcoming') {
|
|||
|
|
$sql = "";
|
|||
|
|
$scheduled_id = CRM_Core_Pseudoconstant::getKey('CRM_Activity_BAO_Activity', 'activity_status_id', 'Scheduled');
|
|||
|
|
switch ($section) {
|
|||
|
|
case 'upcoming':
|
|||
|
|
$sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_upcoming`
|
|||
|
|
AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
|
|||
|
|
FROM civicrm_case_activity ca
|
|||
|
|
INNER JOIN civicrm_activity a ON ca.activity_id=a.id
|
|||
|
|
WHERE a.activity_date_time =
|
|||
|
|
(SELECT b.activity_date_time FROM civicrm_case_activity bca
|
|||
|
|
INNER JOIN civicrm_activity b ON bca.activity_id=b.id
|
|||
|
|
WHERE b.activity_date_time <= DATE_ADD( NOW(), INTERVAL 14 DAY )
|
|||
|
|
AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id = $scheduled_id
|
|||
|
|
AND bca.case_id = ca.case_id ORDER BY b.activity_date_time ASC LIMIT 1)";
|
|||
|
|
break;
|
|||
|
|
|
|||
|
|
case 'recent':
|
|||
|
|
$sql = "CREATE OR REPLACE VIEW `civicrm_view_case_activity_recent`
|
|||
|
|
AS SELECT ca.case_id, a.id, a.activity_date_time, a.status_id, a.activity_type_id
|
|||
|
|
FROM civicrm_case_activity ca
|
|||
|
|
INNER JOIN civicrm_activity a ON ca.activity_id=a.id
|
|||
|
|
WHERE a.activity_date_time =
|
|||
|
|
(SELECT b.activity_date_time FROM civicrm_case_activity bca
|
|||
|
|
INNER JOIN civicrm_activity b ON bca.activity_id=b.id
|
|||
|
|
WHERE b.activity_date_time >= DATE_SUB( NOW(), INTERVAL 14 DAY )
|
|||
|
|
AND b.is_current_revision = 1 AND b.is_deleted=0 AND b.status_id <> $scheduled_id
|
|||
|
|
AND bca.case_id = ca.case_id ORDER BY b.activity_date_time DESC LIMIT 1)";
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
return $sql;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Add/copy relationships, when new client is added for a case
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
* Case id.
|
|||
|
|
* @param int $contactId
|
|||
|
|
* Contact id / new client id.
|
|||
|
|
*/
|
|||
|
|
public static function addCaseRelationships($caseId, $contactId) {
|
|||
|
|
// get the case role / relationships for the case
|
|||
|
|
$caseRelationships = new CRM_Contact_DAO_Relationship();
|
|||
|
|
$caseRelationships->case_id = $caseId;
|
|||
|
|
$caseRelationships->find();
|
|||
|
|
$relationshipTypes = array();
|
|||
|
|
|
|||
|
|
// make sure we don't add duplicate relationships of same relationship type.
|
|||
|
|
while ($caseRelationships->fetch() && !in_array($caseRelationships->relationship_type_id, $relationshipTypes)) {
|
|||
|
|
$values = array();
|
|||
|
|
CRM_Core_DAO::storeValues($caseRelationships, $values);
|
|||
|
|
|
|||
|
|
// add relationship for new client.
|
|||
|
|
$newRelationship = new CRM_Contact_DAO_Relationship();
|
|||
|
|
$newRelationship->copyValues($values);
|
|||
|
|
$newRelationship->id = NULL;
|
|||
|
|
$newRelationship->case_id = $caseId;
|
|||
|
|
$newRelationship->contact_id_a = $contactId;
|
|||
|
|
$newRelationship->end_date = CRM_Utils_Date::isoToMysql($caseRelationships->end_date);
|
|||
|
|
$newRelationship->start_date = CRM_Utils_Date::isoToMysql($caseRelationships->start_date);
|
|||
|
|
|
|||
|
|
// another check to avoid duplicate relationship, in cases where client is removed and re-added again.
|
|||
|
|
if (!$newRelationship->find(TRUE)) {
|
|||
|
|
$newRelationship->save();
|
|||
|
|
}
|
|||
|
|
$newRelationship->free();
|
|||
|
|
|
|||
|
|
// store relationship type of newly created relationship
|
|||
|
|
$relationshipTypes[] = $caseRelationships->relationship_type_id;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get the list of clients for a case.
|
|||
|
|
*
|
|||
|
|
* @param int $caseId
|
|||
|
|
*
|
|||
|
|
* @return array
|
|||
|
|
* associated array with client ids
|
|||
|
|
*/
|
|||
|
|
public static function getCaseClients($caseId) {
|
|||
|
|
$clients = array();
|
|||
|
|
$caseContact = new CRM_Case_DAO_CaseContact();
|
|||
|
|
$caseContact->case_id = $caseId;
|
|||
|
|
$caseContact->orderBy('id');
|
|||
|
|
$caseContact->find();
|
|||
|
|
|
|||
|
|
while ($caseContact->fetch()) {
|
|||
|
|
$clients[] = $caseContact->contact_id;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return $clients;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* @param int $caseId
|
|||
|
|
* @param string $direction
|
|||
|
|
* @param int $cid
|
|||
|
|
* @param int $relTypeId
|
|||
|
|
* @throws \CRM_Core_Exception
|
|||
|
|
* @throws \CiviCRM_API3_Exception
|
|||
|
|
*/
|
|||
|
|
public static function endCaseRole($caseId, $direction, $cid, $relTypeId) {
|
|||
|
|
// Validate inputs
|
|||
|
|
if ($direction !== 'a' && $direction !== 'b') {
|
|||
|
|
throw new CRM_Core_Exception('Invalid relationship direction');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// This case might have multiple clients, so we lookup by relationship instead of by id to get them all
|
|||
|
|
$sql = "SELECT id FROM civicrm_relationship WHERE case_id = %1 AND contact_id_{$direction} = %2 AND relationship_type_id = %3";
|
|||
|
|
$dao = CRM_Core_DAO::executeQuery($sql, array(
|
|||
|
|
1 => array($caseId, 'Positive'),
|
|||
|
|
2 => array($cid, 'Positive'),
|
|||
|
|
3 => array($relTypeId, 'Positive'),
|
|||
|
|
));
|
|||
|
|
while ($dao->fetch()) {
|
|||
|
|
civicrm_api3('relationship', 'create', array(
|
|||
|
|
'id' => $dao->id,
|
|||
|
|
'is_active' => 0,
|
|||
|
|
'end_date' => 'now',
|
|||
|
|
));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* Get options for a given case field.
|
|||
|
|
* @see CRM_Core_DAO::buildOptions
|
|||
|
|
*
|
|||
|
|
* @param string $fieldName
|
|||
|
|
* @param string $context
|
|||
|
|
* @see CRM_Core_DAO::buildOptionsContext
|
|||
|
|
* @param array $props
|
|||
|
|
* Whatever is known about this dao object.
|
|||
|
|
*
|
|||
|
|
* @return array|bool
|
|||
|
|
*/
|
|||
|
|
public static function buildOptions($fieldName, $context = NULL, $props = array()) {
|
|||
|
|
$className = __CLASS__;
|
|||
|
|
$params = array();
|
|||
|
|
switch ($fieldName) {
|
|||
|
|
// This field is not part of this object but the api supports it
|
|||
|
|
case 'medium_id':
|
|||
|
|
$className = 'CRM_Activity_BAO_Activity';
|
|||
|
|
break;
|
|||
|
|
|
|||
|
|
// Filter status id by case type id
|
|||
|
|
case 'status_id':
|
|||
|
|
if (!empty($props['case_type_id'])) {
|
|||
|
|
$idField = is_numeric($props['case_type_id']) ? 'id' : 'name';
|
|||
|
|
$caseType = civicrm_api3('CaseType', 'getsingle', array($idField => $props['case_type_id'], 'return' => 'definition'));
|
|||
|
|
if (!empty($caseType['definition']['statuses'])) {
|
|||
|
|
$params['condition'] = 'v.name IN ("' . implode('","', $caseType['definition']['statuses']) . '")';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
return CRM_Core_PseudoConstant::get($className, $fieldName, $params, $context);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* @inheritDoc
|
|||
|
|
*/
|
|||
|
|
public function addSelectWhereClause() {
|
|||
|
|
// We always return an array with these keys, even if they are empty,
|
|||
|
|
// because this tells the query builder that we have considered these fields for acls
|
|||
|
|
$clauses = array(
|
|||
|
|
'id' => array(),
|
|||
|
|
// Only case admins can view deleted cases
|
|||
|
|
'is_deleted' => CRM_Core_Permission::check('administer CiviCase') ? array() : array("= 0"),
|
|||
|
|
);
|
|||
|
|
// Ensure the user has permission to view the case client
|
|||
|
|
$contactClause = CRM_Utils_SQL::mergeSubquery('Contact');
|
|||
|
|
if ($contactClause) {
|
|||
|
|
$contactClause = implode(' AND contact_id ', $contactClause);
|
|||
|
|
$clauses['id'][] = "IN (SELECT case_id FROM civicrm_case_contact WHERE contact_id $contactClause)";
|
|||
|
|
}
|
|||
|
|
// The api gatekeeper ensures the user has at least "access my cases and activities"
|
|||
|
|
// so if they do not have permission to see all cases we'll assume they can only access their own
|
|||
|
|
if (!CRM_Core_Permission::check('access all cases and activities')) {
|
|||
|
|
$user = (int) CRM_Core_Session::getLoggedInContactID();
|
|||
|
|
$clauses['id'][] = "IN (
|
|||
|
|
SELECT r.case_id FROM civicrm_relationship r, civicrm_case_contact cc WHERE r.is_active = 1 AND cc.case_id = r.case_id AND (
|
|||
|
|
(r.contact_id_a = cc.contact_id AND r.contact_id_b = $user) OR (r.contact_id_b = cc.contact_id AND r.contact_id_a = $user)
|
|||
|
|
)
|
|||
|
|
)";
|
|||
|
|
}
|
|||
|
|
CRM_Utils_Hook::selectWhereClause($this, $clauses);
|
|||
|
|
return $clauses;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/**
|
|||
|
|
* CRM-20308: Method to get the contact id to use as from contact for email copy
|
|||
|
|
* 1. Activity Added by Contact's email address
|
|||
|
|
* 2. System Default From Address
|
|||
|
|
* 3. Default Organization Contact email address
|
|||
|
|
* 4. Logged in user
|
|||
|
|
*
|
|||
|
|
* @param int $activityID
|
|||
|
|
*
|
|||
|
|
* @return mixed $emailFromContactId
|
|||
|
|
* @see https://issues.civicrm.org/jira/browse/CRM-20308
|
|||
|
|
*/
|
|||
|
|
public static function getReceiptFrom($activityID) {
|
|||
|
|
$name = $address = NULL;
|
|||
|
|
|
|||
|
|
if (!empty($activityID)) {
|
|||
|
|
// There is always a 'Added by' contact for a activity,
|
|||
|
|
// so we can safely use ActivityContact.Getvalue API
|
|||
|
|
$sourceContactId = civicrm_api3('ActivityContact', 'getvalue', array(
|
|||
|
|
'activity_id' => $activityID,
|
|||
|
|
'record_type_id' => 'Activity Source',
|
|||
|
|
'return' => 'contact_id',
|
|||
|
|
));
|
|||
|
|
list($name, $address) = CRM_Contact_BAO_Contact_Location::getEmailDetails($sourceContactId);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// If 'From' email address not found for Source Activity Contact then
|
|||
|
|
// fetch the email from domain or logged in user.
|
|||
|
|
if (empty($address)) {
|
|||
|
|
list($name, $address) = CRM_Core_BAO_Domain::getDefaultReceiptFrom();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return "$name <$address>";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
}
|